Summary: Pandigital, the company that made this for Kodak, is apparently out of business. Warrantees are voided and no support is available, including software that was supposed to be available thru the instruction manual.
Summary: This is crap, plain and simple. I got three units, one after another, and NONE of them worked worth a damn. DO NOT BUY. Added 12-31-2013: The 1st Kodak P460 scanner I got wouldn't even turn on. Okay, these things happen, no big deal. I returned the scanner for an identical unit. 2 weeks went by. The 2nd Kodak P460 unit arrived but was shipped with the wrong power supply.
Summary: I was really looking forward to this product but it just did not work. The pictures are grainy and there were white lines through the pictures. I never really got to use it with it working and so I am setting it back.
Summary: Looked forward to time off of work to scan a whole collection of photos. I didn't get through the first dozen when I noticed the quality of the scans is just completely awful. The colors are not close to the original, very faded and washed out. The whites look over exposed. and consistent lines on every picture. no amount of cleaning or calibrating could get rid of the lines. Disappointing, because I certainly expected more from a Kodak product.