Summary: I bought this scanner in order to digitise my late mother's photos. They were scattered all over the place in shoeboxes and it seemed like a good idea at the time. It took all day to figure out the unintuitive software that comes with it, but on the first day it only took about 45 minutes to scan 20 packets of pics. soon after, I started a new job away from home and the project was temporarily shelved.
Summary: This scanner has been one of the most frustrating installations I've ever experienced. I'm a computer administrator, so this is no dummy issue. The scanner initially installed OK, but after a few days it suddenly stopped working and refused to scan. When I called Tech Support (receptionist: rude, condescending, impatient) they insisted that the software cannot be installed while AntiVirus software exists on the PC.