Summary: This is the perfect machine to have issues with. It was hard to set up and understand. Then started jamming every 5 pages. Do not buy and do not let techs tell you it's a great machine, b/c it's not.
Summary: I bought this scanner a couple of years ago, and I agree with the other reviewers that it is a solid workhorse. However, a couple of weeks ago my computer had to be reformatted and I needed to reload the software and drivers. I called Kodak to get help...without any exaggeration, I spent 2 1/2 hours on the phone and the chat lines being transferred around the company and no one could help me.