Reviews and Problems with IRIS IRISPen Executive 6
Showing 1-10 of 22
Worthless - Wait for Version 3
Stephen Williams "Stephen Williams", Amazon
17 September 2014
Summary: This thing doesn't work. The first one Amazon sent had been used and was broken. It and wouldn't ever turn on. They must have taken a broken returned unit and shipped it to me as new. The, so called, "help" file didn't. The second one they shipped was worse. Nothing worked.
Summary: I just tried using my IRISPen 6 once again, after over 2 years of letting it sit in a drawer due to it's utter failure to serve my needs. After wasting another 30 minutes with it, I felt the need to check back in with what reviewers were saying and add my comments.
Summary: I don't know what others who write good reviews for this product are doing but the pen is scanning nothing but gibberish from minute one I unpacked it yesterday. I tried every possible position, inclination, speed, pressing, different books and textures, etc. and etc: nothing works.
Summary: Pen won't install, drivers won't install. Light won't come on. Tried on two different macs. Followed all directions. No human being to speak to at iris support. No answer to request for tech help on internet.. So far, would say it's best to avoid this product, as I should have.
Summary: I had high hopes for iris pen but I found it to be extremely frustrating to use and gave up after some weeks. This is a great concept, but just does not deliver. I wish I didn't buy it. Don't waste your money this product isn't worth it. The software is buggy and crashed frequently.
Summary: I cannot recommend the Iris Pen Scanner for two reasons. First, it just doesn't work like you would expect. It will not scan consistently on books or any printed material that cannot be made to lay perfectly flat.
Summary: I just packaged up my Iris Pen Executive Scanner to return to sender. I played with this scanner for 3 days, and it was a waste of time. I could hand-type the data for one page faster and more accurately than this thing can scan. I got about 10% accuracy and had to hand-type the rest.
Summary: In spite of what Microsoft's Windows 7's hardware compatibility website says, this pen does NOT work with Windows 7. Software installed fine but when attempting to Calibrate you receive the Debug window "Bulk Read Size Error!", followed by "Calibration Failed".
Summary: When I called the service department, after the greeting message, I had to wait in the line for a long time before I could talk to someone who turned out to be not helpful at all. My problem is still not solved. I don't know what to do.
Summary: I read the other reviews and some had good results so I thought I would give this a try. I type all my notes from my college textbooks so it can take really long to finish even one chapter. When my husband mentioned this pen, I was excited.