Reviews and Problems with IRIS IRIScan Pro Office 3
Showing 1-10 of 17
Collin D. Alpert "paperless office maven", Amazon
19 January 2009
Summary: I've gone through many scanners, including Fujitsu Scansnap, over past 10 years. This is by and far the best scanner,I have ever owned. Very fast. Very reliable (had for a month - 0 problems) works well with Adobe Arcobat Pro. Takes up very little room on my desktop. I only wish I it had years ago. Very high quality scans. I scan up to 200-300 pages per day during busy season. Highly recommend it.
Summary: Purchased this unit because it seemed to fit my needs: 1) Size (fit my home office limited desk space) 2) Flexibility (able to work with windows and MAC OSX, portable) 3) Similar units from other manufacturers had relatively poor performance ratings. I am running the IRIScan Pro 3 under MAC OSX 10.6.4 on an Intel iMac (vintage 2009). While the unit cleared the first two hurdles well, the final criterion (performance) left much to be desired.
Summary: Overall I am happy with this scanner. It was easy to setup and get started. I think it is a little weak on is reverse type. Matter of fact I have yet to get the OCR to work with reverse type. I have also exported the files to my Act database with success and the scanning is very fast. I think it does a good job and I would recomend it to anyone with a pile of business cards on their desk.
Summary: It sounds like a very nice product but I had issues from the start. It will not scan a business card that is mostly black. Scanning pictures is almost impossible. The business card data import function is poor and the user is required to go in and make several changes to the imported cards. It is not worth the price unless you just want images of the business cards.
Summary: I was swimming in business cards and felt constantly disorganized. I knew I needed a business card scanner and I shopped and compared every make, model, and brand before deciding on the IRIS CardPro. The CardPro is so easy to use. I love that it saves the actual image of the cards in my Outlook Contact folder. I am organized and can see the top of my desk again. This product changed my life!
Summary: The card reader I got doesn't work; cards don't feed. It feeds the calibration sheet, and that's it. It just grinds away doing nothing when I put a card in. The "online support" has an FAQ with one entry in it. Why bother? Support is lame, 9-5 Eastern. As I live in CA, that's not really acceptable.
Summary: I've got functionality as expected - to scan business cards and arrange it. Recognition usually is not a problem, even in Russian, but sometimes (about 20% of cases) software cannot understand field's purpose. I have to spend 30 seconds for card scanning and about 2 minutes for additional check and final approval. But, once checked, you're able to use database forever.
AlchemistGeorge "formerly known as 'cocktail ..., Amazon
3 February 2008
Summary: After reading all the reviews I was quite hesitant to buy this. However I run on a Mac, and you only have two choices. I bought it from Amazon for their return policy, you can definitely find it for less elsewhere. After scanning 18 cards, I'd say it works pretty well. It does have limitations, its pretty easy to proof read the scans and fix them. I think 'easy to use' sums it up. I think its just barely 4 stars.
Summary: Scanner came packaged with the wrong software. I did not know this and tried to install the driver multiple times using several tricks. After about 2 hours of fooling with it, I went to their website to get help. Their web help consists of a FAQ guide. None applied to the driver not installing correctly. I emailed their technical support. 24 hours later, no answer. I called the tech support line, left two voice messages. Still no reply.