Summary: Flap on the input side fell off after a dozen or more slides scanned. Couldn't put back on, as a plastic pin had broken off. Most slides came out quite dark, and will need more work with processing software to be usable.
Summary: It's going back after an earnest attempt to use it. 1) The installer instructions did not work as written. That's a minor nit, but it's also a warning of problems to come. 2) I was unable to use any scanner other than the arcsight included software. the other drivers all returned black images.
Summary: I was excited to use this slide viewer and thought I was going to save my childhood memories onto a dvd. It was very easy to use, but when I veiwed the slides, the picture on the viewer was very hard to see who was in the picture.
Summary: After about 30 slides, a small plastic piece that prevents moving the tray backwards, broke off and fell out. After scanning the instructions and the internet, I found that repair pieces are not available. I'm wondering what happens when the bulb burns out.
Summary: Tried to use on Window 8 OS, had a lot of trouble setting it up and got it to scan slides until I rebooted the computer and then I could not get it to work. Called Ion tech support and they told me it is not compatible with Windows 8 but some folks have had success.
Summary: I purchased this scanner because of its stackable slide loader. That was a disappointment. The slides often stuck in the scanner, slowing down the process. The scanning procedure is not intuitive, resulting in missed or duplicate scans.