Summary: I purchased one of these to replace my Scanjet 8290. WOW is my only comment. I love the unit and love the fact that it connects my network as well as functioning like a network scanner, digital sender. I LOVE IT and recommend to anyone needing a network unit. You can also simply use as a scanner and does work great for that too. I was so impressed I went out and bought another within a month.
Summary: I tried installing this out of the box on a XP Pro (32bit) and two Win7 (64 bit) computers. The installation failed on all three. I tried another (slightly later version 2010) software from the HP web site. Same problem! Spent 2 hrs on this. I had an HP engineer dial in and he spent another 2 hrs on it. No luck.
Summary: Do not buy this if you want to use the document feeder with any regularity. I need to run around 200 pages a day through the feeder, it says that it will do 50 at a time. I have found that 30 is more like it, anything over that and it jams. Also if you are not scanning new flat perfect paper it jams constantly.
Summary: My company purchased this for a satellite office. The installation software is bugged to all hell. Had to install each application manually through command line (HP's recommended steps). I've never seen or used such a poorly designed and documented device. For the same amount of money you could get a used Xerox machine that does everything and more and will meet and exceed your needs. This scanner is barely a simple scanner with a network port.
Livewire "The Canadian Information Minister", Amazon
27 May 2011
Summary: If I had a dollar for every time this thing gave me a scan of the platen cover instead of the document in the feeder, it would have paid for itself by now. And it's not a cheap unit. Trying to get it to scan what you want in the way you want it is an amazing time sink. Forget just feeding a stack of documents. You have to scan it page by page. But not from the scanner. You have to tell it to scan from your PC, and walk back to the scanner to change each page, one by one.
Summary: Purchased it on the basis that it appeared to be a network scanner - that is, a scanner with adequate built in functionality to perform scans save as pdf or image files and send them to a file server or an email client... Unfortunately not - it is dependent on a PC driving the scanner so, at its price, it is woefully inadequate.
Summary: Bought this because of the document feeder capability. We use it in a small office (10 work stations) and after six months it has caused nothing but frustration whenever the document feeder is used; paper misfeeds regularly; HP have replaced the feeder and a technician has visited but it remains totally unreliable. It is also unbelievably slow on a network where the HP printer functions perfectly. Not recommended.