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Hp-scanjet-n6310.33283543
6.7 out of 10

HP Scanjet N6310

Quickly capture a variety of documents up to legal size with t Read more

Great Deal: $289.99

Reviews and Problems with HP Scanjet N6310

Showing 1-10 of 10
Overall 2
2.0

Came Used

Tiffany Bazilio, Amazon
23 May 2013
  • Summary: Ordered this for my job at the bank. It came USED. they tried to make it look new. but it was obviously worn and used!!! also it would not install .
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Overall 2
2.0

Dissapointed

jbutler947, Ebay
10 January 2012
  • Summary: I am dissapointed in the document feeder. When I insert a document into the machine it most often slides into an opening below the document feeder slot. Then I have to open it up to correct. Very aggrivating!!!!
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  • See Product at eBay ($289.99)
Overall 2
2.0

piece of junk

Doraemon, Amazon
24 September 2009
  • Summary: Do NOT buy this HP Scanjet N6310!!! The driver only works for about a year, then it will disappear without any trace. Once your scanner is out of warranty, talking to Hp Tech Support is such a nightmare!!! Their engineers only created drivers that only last for a year. The so-called Hp Tech Support employees are experienced salesmen that will make you frustrated & make you pay additional service fees just to install drivers posted on Hp website.
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Overall 2
2.0

Don't buy under any circumstances

Mr. O. Guerin "Emperor", Amazon
24 September 2009
  • Summary: As a previous reviewer told you and this may seem unbelievable that a company like HP would do this, the scanners driver just drops off after a period of use. I would say that if you don't use it much it could last for years but then what's the point of having something you don't use. I have a number of other scanners including 2 older HP scanners and this has never happened before.
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Overall 2
2.0

Bad Experience

D. Riley, Amazon
24 September 2009
  • Summary: I purchased one of these from Amazon and it didn't function correctly. Amazon replaced it and the second one also had functional problems. So I returned the second unit also and then bought one directly from HP which worked fine. It is a super scanner when it works. My view - if you want this scanner, buy it from HP since the price is about the same.
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Overall 2
2.0

Avoid it at all costs !!!!

Pro Comp "Pro Comp", Amazon
24 September 2009
  • Summary: Unless you want to waste days trying to get a defective product to work avoid this scanner. I was on the phone with HP's Costa Rican customer support (abuse) department. After 3 days of dialing into my computer their incompetent Costa Rican based support staff informed me that they could not get the software to work. This even involved editing my registry. It was clearly defective which he admitted. He said a case manager would then call me.
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Overall 2
2.0

Keine Kaufempfehlung

Roger Wassner, Amazon
22 December 2013
  • Summary: Ganz klar keine Kaufempfehlung: -Gerät wurde 2x getauscht "kalibrierungsfehler", war wohl ein Serienfehler trotz aktueller Treiber und Firmware. -(Da kann man als Endbenutzer einfach nichts machen ausser RMA eröffnen). -Dann Gerätetausch, und ab dann Papiereinzug zieht nicht richtig ein, verknittert, Papierstau. Mein ausführliches Kommentar unter der negativen Bewertung "Totaler Reinfall" vom 22. Dezember 2013.
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Overall 2
2.0

Totaler Reinfall

Henne, Amazon
22 December 2013
  • Summary: Da habe ich mal auf den Markennamen vertraut und bin davon ausgegangen, dass ein erfahrener Hersteller mit einem teuren Scanner ein zuverlässiges Produkt auf den Markt bringt. Fehlanzeige - der Einzelblatteinzug ist vollkommen unbrauchbar. Ich habe bislang keinen (!) Scan ohne Papierstau oder dem Einziehen mehrerer Blätter in einem Durchgang erlebt. Was soll so etwas?
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Overall 2
2.0

Totaler Reinfall

Henne, Amazon
14 December 2013
  • Summary: Da habe ich mal auf den Markennamen vertraut und bin davon ausgegangen, dass ein erfahrener Hersteller mit einem teuren Scanner ein zuverlässiges Produkt auf den Markt bringt. Fehlanzeige - der Einzelblatteinzug ist vollkommen unbrauchbar. Ich habe bislang keinen (!) Scan ohne Papierstau oder dem Einziehen mehrerer Blätter in einem Durchgang erlebt. Was soll so etwas?
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Overall 2
2.0

Einzug unbrauchbar

Qualitätsbewusst "mattpott", Amazon
24 April 2011
  • Summary: Der Einzug bei diesem Gerät ist leider vollkommen unbrauchbar. Benutzt man ganz frische Blätter, die alle die gleiche Größe haben, funktioniert es so gerade. Schon bei dem kleinsten Eselsohr gibt es allerdings einen Papierstau, der dann sehr schwer zu entfernen ist, weil man den Einzug nicht öffnen kann, um das Blatt herauszuholen. Da kleinere Knicke etc. bei zu scannenden Materialien wohl normal sind, wird das Gerät damit vollkommen unbrauchbar.
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