Excerpt: I like this new scanner (new to me) so far. About ten years ago I had this scanner's predecessor, which I got for the same price. It was much slower than this one, and the image quality of this one is better, even though they both supposedly scan at the same maximum optical resolution.
Package arrived, had obviously been opened. No power ...
H. Thomas Wiegert, Amazon
23 March 2016
Summary: Package arrived, had obviously been opened. No power cord, no instructions, no CD Rom. I immediately returned it via UPS. I really appreciated the ability to print out the label and attach to the container for shipment. I shall reorder the same product and hope it arrives intact.
Excerpt: I have installed the scanner, I have downloaded and installed the software that HP offers as a WIndows 10 update. My desktop HP Envy does not see the scanner. I've also swapped out cables, read forums etc. and I cannot get this thing working.
Summary: After a few years of using the scanner to scan slides, I commited th capital sin of updating my MAC operating system to the latest El Capital 10.11.3. The scanner no longer connects. After several calls to the HP support center (an oxymoron...
Summary: Received G4050 and unit was packaged well and everything looked good. Setup was easy and unit worked fine except every time I lift top half of scanner the hinges pulled out of the bottom half. I contacted the shipper and they offered to replace it.