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HP Scanjet G4010
6.3 out of 10

HP Scanjet G4010

Want superior color accuracy and high-definition images? It's ea Read more

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Reviews and Problems with HP Scanjet G4010

Showing 1-10 of 30
Overall 2
2.0

Access is denied

H. Graham "Modern Java Man", Amazon
31 January 2013
  • Summary: Get used to seeing that message if you waste your money on this scanner. Just ended an hour long phone call with HP customer support trying to install the software on windows XP. They know about the problem.
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Overall 2
2.0

Warning: The paper handler shown does not come with this item.

Leonard J. Sparks, Amazon
22 November 2011
  • Summary: When I bought this scanner the picture showed a paper handler on top of the scanner. I purchased this item based upon the associated photo that shows a paper handler on top of the HP4010. This photo does not represent the item you will be purchasing from them.
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Overall 2
2.0

piece of crap

hicknagaman, Ebay
7 March 2011
  • Summary: 4 min to scan garbage. you dont get a picture you get a copy of the negitive and when you print you get a copy of the negitive woo hoo. misleading junk.
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Overall 2
2.0

Not very compatible with Vista

Ferdinand Magellan, Amazon
24 October 2010
  • Summary: Scanner functionality is great. Software included with the scanner does not work with Windows Vista. You can download a Vista version from HP and get the scanner to work, but no matter how many times you install, re-install, search for patches, etc., it is cumbersome and gives a lot of errors.
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Overall 2
2.0

If I could rate this scanner lower, I would

Vincent M. Presta, Amazon
14 June 2010
  • Summary: HP does it again. Good hardware. The worst software and support I have ever seen. This scanner is as stable as Charlie Manson on crack. It would work one day, then not even found by it's own software a week later. I would have to use the windows scanning software or my OCR just to scan.
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Overall 2
2.0

Worst scanner ever bought. Don't buy it!

Joe, pcRUSH.com
13 January 2010
  • Summary: Comments about HP Scanjet G4010 Photo Flatbed Scanner: Cumbersome setup. Fills the registry with endless entries. Too many steps to perform a scan. After a short period it started to pop up messages claiming to install software.
  • Cons: Difficult Setup, Difficult to Keep Clean, Inaccurate Color, Inaccurate Scans, Poor Resolution, Poor Software, Slow
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Overall 2
2.0

Does not work with Win7

Bill, Amazon
4 January 2010
  • Summary: Bought this G4010 on Dec 28 2009, got it on 04 Jan 2010, tried to install it and there are no Win7 drivers. HP unwilling to say when they will be released. Contacted "tech support" no help, have written email am waiting for the answer. If it is not resolved within 10-days it is going back to Amazon
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Overall 2
2.0

Incompatible features with Windows 7; Poor Support

JRSCO, Amazon
12 November 2009
  • Summary: Purchased the scanner in November 2009 and it did not work with Windows 7. They have subsequently released a new driver but many features still do not work with Windows 7. Tech support was totally not helpful...they had no idea what to do and told me to "wait until a new driver came out...
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Overall 2
2.0

No Windows 7 Compatibility Yet

Robert in NY "wldtrav", Amazon
11 November 2009
  • Summary: Looks like none of the current HP printer/scanner models have full Windows 7 compatibility. Guess they didnt have enough lead time (or are they hoping you'll buy a "new" 2010 model?).
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Overall 2
2.0

HP G4010 ScanJet Photo Scanner

DavidL.Schram, Rate it all!
3 October 2008
  • Summary: This is the slowest, clumsiest peace of junk I have ever bought. Beware of all the so-called ease of use claims. I expected much more for the money. How do I get my money back on this thing?
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