Summary: Bought this scanner for small office use. Owned and used and HP8390 scanner for more than 7-8 years -- a decent scanner -- scanned more than 100,000 pages. Decided to replace it when the back side scan (for duplex scanning) started to gray out.
Scanner ADF broke after 16 months. HP would not repair.
Sara Mehlenbacher, Amazon
6 November 2013
Summary: This scanner was great -- while it lasted. Unfortunately, after owning it for only 16 months, the ADF broke, and the scanner always thought it had a paper jam. When I contacted HP, I was told that our one-year warranty had expired and that I would need to take the scanner to one of three...
Summary: Have had it only for two weeks. Performed flawlessly; did both sides easily and rapidly. Cleaned up my backlog over several sessions. Scanned books and single pages accurately. The only glitches were due to my learning curve ... too impatient to read directions. Install a no brainer.