Wasn't aware that these scanners were not compatible with Windows ...
Jason Golnick, Amazon
9 February 2015
Summary: Wasn't aware that these scanners were not compatible with Windows 8. They are also rather large, bulky flatbed scanners that take a lot of counter top space. Have returned them for credit for those reasons.
Summary: I owned a different Scanjet model and decided it was time to upgrade to this model, since the ADF can handle more pages per minute. It has been a complete disaster. Some days I am actually able to scan a few hundred pages before I run into problems, sometimes the problem is with the very first piece of paper. The ADF constantly jams, usually on the very first piece of paper in the pile. I can sometimes give the sheet a boost through the feeder and get it to start.
Summary: Thought I had a lemon, and then I had our company IT person take a look at it make changes to the settings (things I didn't have a clue about, it is more to setting it up than I know) but when he was done I have perfect scans that show a signature clear and the typing. Love it because it scans so many pages and I have a lot of large documents daily.
Summary: I purchased the product based upon the reputation of HP. I understood that the scanner was a reconditioned scanner and that it was of an older design where now scanners are part of multifunction machines, scanners, printers and fax machines. One of the main reasons for purchasing this model was that the software and drivers were to be included on a c/d disk. The disk was not included in the box. I have had to down load the drivers from the internet.
Summary: Scanner arrived without setup instruction, hard copy manual and was DOA. The ADF appeared to draw in a document, but once it was delivered to the tray an error notice of a jamb was delivered. We attempted to flatbed scan a document and the scanner locked up 1/2 inch into the scan. Executed all HP trouble shooting methods to no avail. Contacted HP and they advise us to return it. Not sure if my undying loyalty to HP is smart any longer.
Summary: I had read mixed reviews for this product but Walmart had by far the best price so we ordered it and also few years of protection warranty for peace of mind; so far my employees LOVE it; it is much faster and to our surprise much easier/simpler to use than previous lower end model HP that we owned; apparently it is more of a one button use than the few they had to press previously; we are happy but it is early in the game of longevity; my previous several different HP...
Summary: This thing is GREAT! Fast and reliable. LOVE the double-sided scanning! Only a little trouble installing drivers- not sure which one goes first, but got them all running now and it works great.