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Dummy.190587
4.7 out of 10

HP Scanjet 5500c

Best Price at Amazon

Reviews and Problems with HP Scanjet 5500c

Showing 1-10 of 13
Overall 8
8.0

good flatbed scanner with photo slide copying capability

arnold393, Ebay
4 May 2013
  • Summary: After downloading the user manual and software from the HP website, the product worked well. Did what I expected. It is a good flatbed scanner with the hardware to scan in images from photo slides.
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Overall 8
8.0

Good product - especially for the price.

just1knight2002, Ebay
2 June 2010
  • Summary: Plugs in and does what it's supposed to do right out of the box. Easy scanner to configure, set up, and operate.
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Overall 8
8.0

its ok

fernandotexas, Ebay
31 May 2010
  • Summary: best thing about is the auto feeder, the draw back is lack of current software from hp, they have the drivers, but not the soft ware.
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Overall 8
8.0

A TIME SAVER!

Garvin C. Cross, Amazon
4 October 2004
  • Summary: I've scanned probably a few thousand photographs with this scanner. My wife hates it, and I'd have to admit there are a couple problems with the Photo Feeder. If it gets dusty (almost always) it won't pull the photos through and will stop. However, if you manually push each photo down into the feeder, it works flawlessly. Or clean the wheel (roller) after each batch (which isn't exactly easy).
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Overall 8
8.0

Why can't scanner makers write software but

Daphne, Amazon
5 May 2004
  • Summary: My experience hasn't been nearly as bad as others here. The software ( I am on OS X Panther ) is about as pisspoor as it gets. Even Microsoft would be ashamed (I think). However it has never crashed it is just incredibly un-intuitive and ugly. The photo feeder isn't perfect but it is actually working quite well now. Couple of tips from my experience. 1. Don't jam the photo guides up against the photos. Let them be a little loose in the feeder.
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Overall 8
8.0

Good scanner, not so great software

Douglas Welzel, Amazon
31 October 2003
  • Summary: Even though some of the reviews were quite negative, I decided to go ahead and give this scanner a try. I (like others) was very interested in the photo feeder. The good news is that that scanner was simple to get working and I haven't had many problems with the photo feeder. I've found that if you just throw a stack of photos in, you are likely to get a jam. If you make sure all of the photos separate easily, then you'll be fine.
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Overall 8
8.0

A decent picture feeder

Edmund R. Cannon, Amazon
30 July 2003
  • Summary: I bought one of these at the end of July, 2003 to use with a Mac OS 10.2.6. I installed the software that was on the CD included in the box (HP's website had the same version available for download). Reading the previous reviews, I'd determined that this was either going to be a hit or miss purchase. I've got hundreds of photos to scan and was praying this was going to be the answer. So far I've scanned in about 50. The machine works well, for the most part.
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Overall 8
8.0

Not perfect, not awful.

MADman "~~~", Amazon
15 July 2003
  • Summary: After reading all the negative reviews, I hesitated to purchase the 5500c. But with the knowledge that I can take it back for a full refund within two weeks, I bit the bullet and purchased one. I really, really wanted a scanner that could automatically feed photos, as I have intended for years to digitize all my prints, slides etc.
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Overall 8
8.0

Great Idea!

Sig "sigridf", Amazon
16 June 2003
  • Summary: I fully expected to have to return the scanner after reading all those bad reviews. But I'm glad I took the risk to buy it!! After scanning several hundred old photos(they can be any size between 3-by-5-inches and 4-by-6-inches as long as each bunch is the same size), I am extremely pleased. There were maybe one or two minor jams - no problem. Also, I can't see any marks on my originals, and the automatic cropping is a big convenience as well.
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Overall 8
8.0

Works fine after replacing the APF

Dan dimick, Amazon
23 May 2003
  • Summary: Like others who reviewed this product, I bought it primarily for the APF to scan in photos. Like many others, the APF that came with the unit did not work. It would report a jam when there was no jam. HP technical service was fantastic. They quickly diagnosed the problem (believed there was a problem with the fans that pull the photos through) and sent me a replacement which arrived < 48 hours after I called with the issue. The new APF works fantastic.
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