good flatbed scanner with photo slide copying capability
4 May 2013
Summary: After downloading the user manual and software from the HP website, the product worked well. Did what I expected. It is a good flatbed scanner with the hardware to scan in images from photo slides.
Summary: I've scanned probably a few thousand photographs with this scanner. My wife hates it, and I'd have to admit there are a couple problems with the Photo Feeder. If it gets dusty (almost always) it won't pull the photos through and will stop. However, if you manually push each photo down into the feeder, it works flawlessly. Or clean the wheel (roller) after each batch (which isn't exactly easy).
Summary: My experience hasn't been nearly as bad as others here. The software ( I am on OS X Panther ) is about as pisspoor as it gets. Even Microsoft would be ashamed (I think). However it has never crashed it is just incredibly un-intuitive and ugly. The photo feeder isn't perfect but it is actually working quite well now. Couple of tips from my experience. 1. Don't jam the photo guides up against the photos. Let them be a little loose in the feeder.
Summary: Even though some of the reviews were quite negative, I decided to go ahead and give this scanner a try. I (like others) was very interested in the photo feeder. The good news is that that scanner was simple to get working and I haven't had many problems with the photo feeder. I've found that if you just throw a stack of photos in, you are likely to get a jam. If you make sure all of the photos separate easily, then you'll be fine.
Summary: I fully expected to have to return the scanner after reading all those bad reviews. But I'm glad I took the risk to buy it!! After scanning several hundred old photos(they can be any size between 3-by-5-inches and 4-by-6-inches as long as each bunch is the same size), I am extremely pleased. There were maybe one or two minor jams - no problem. Also, I can't see any marks on my originals, and the automatic cropping is a big convenience as well.
Summary: Like others who reviewed this product, I bought it primarily for the APF to scan in photos. Like many others, the APF that came with the unit did not work. It would report a jam when there was no jam. HP technical service was fantastic. They quickly diagnosed the problem (believed there was a problem with the fans that pull the photos through) and sent me a replacement which arrived < 48 hours after I called with the issue. The new APF works fantastic.
Summary: The APF that came in the box never worked. It would repeatedly jam after every photo. Half an hour with tech support resulted in a APF replacement under warranty. I called support on a Saturday and UPS delivered a new APF on Thursday. Now the scanner performs beautifully and gets through 40+ photos at one time. The only reason I don't give it five stars is because the auto crop feature needs improvement. Every photo still needs to be manually cropped around the edges.
Summary: I bought one of these at the end of July, 2003 to use with a Mac OS 10.2.6. I installed the software that was on the CD included in the box (HP's website had the same version available for download). Reading the previous reviews, I'd determined that this was either going to be a hit or miss purchase. I've got hundreds of photos to scan and was praying this was going to be the answer. So far I've scanned in about 50. The machine works well, for the most part.