www.testfreaks.com

Reviews, reviews, reviews...

Dummy.190587
6.3 out of 10

HP Scanjet 4850

Best Price at Amazon

Reviews and Problems with HP Scanjet 4850

Showing 1-10 of 14
Overall 2
2.0

Worked fine for 1-2 years (very light use) Then need to pay for drivers.

Alexandre, Amazon
20 January 2014
  • Summary: We had this scanner for 1-2 years which we used not very often. Today, i plugged it into my new computer and tried to obtain the driver necessary for it to work. Upon clicking on the link to download it brought me to their ''Support center'' where they tell me to enter my Serial number for my hardware. I do so and they say it's expired. Apparently i need to pay a licensing fee or something for the driver.
  • Read full review
Overall 2
2.0

Expensive junk

Jon Stevens "BS Free Zone", Amazon
2 November 2009
  • Summary: I concur with the other reviewers and would like to alert people to HP. Their software is and always has been - FLAKEY. Their peripherals are cheap for a reason - they are unreliable and poor performers. I had to throw this away after months of frustration with it and I am technical. There are so many people with problems with HP their entire website is FULL of patches and fixes for dud software that basically doesn't work.
  • Read full review
Overall 2
2.0

Incompatible with other HP products

Mark J. Nigrini "Accounting Prof", Amazon
8 March 2009
  • Summary: I purchased and installed a new HP printer. Now my scanner (HP Scanjet 4850) doesn't work. I've tried the fixes suggested. The system just hangs. Nothing really works. Don't buy this if you intend to connect anything else to your computer.
  • Read full review
Overall 2
2.0

Unbelievably Bad

Eugene Fox "Seven", Amazon
23 March 2008
  • Summary: I've never been so disappointed with a piece of equipment that I've been moved to write a review here. But after over a year of fighting with this thing, I'm done with it. As stated earlier by someone else, the unit will scan 2 or 3 documents then stop. I would reset it and it would scan a bit more, but now it doesn't scan at all. I tried of it. I, too, want to toss it from my second story apartment window. I'll never buy another HP product if I can help it.
  • Read full review
Overall 2
2.0

Can we make it any slower than that ?

F. Teyssier "Francis in Cup.", Amazon
23 March 2007
  • Summary: I bought this item thinking that it would be a great help for me to scan negatives and slides into digital format. Oh boy, was I wrong. The scanner comes with a 450MB software+driver (why so big ???) and although it seems to work the first time, it takes forever to scan anything. The software delivered with the scanner is not user-friendly at all, slow, and doesn't help much.
  • Read full review
Overall 2
2.0

DON'T EVEN CONSIDER BUYING THIS SCANNER

K. Long "Purple lady", Amazon
1 March 2007
  • Summary: I have been trying to install the software for 5 months. No one from HP can even help. Each time I call HP I'm on the phone for at least 15 minutes & the problem still exists. I am not happy with the machine. But I am most unhappy with HP's "technical support".
  • Read full review
Overall 2
2.0

Affordable, yes; usable, no.

T. Petree, Amazon
3 February 2007
  • Summary: I have a Dell Latitude D520 laptop. I received the HP Scanjet 4850 for a Christmas gift. I had requested a "slide scanner" so that I could digitize my boxes of 35 mm slide photographs. I loaded the "HP Image Zone Software" and started having conflicts and error messages immediately. I spent some time searching for common errors and updates on the HP website, thinking a software update from HP would iron out the kinks. Nope.
  • Read full review
Overall 2
2.0

Frustration doesn't cover it!

Marilyn Patten, Amazon
15 September 2006
  • Summary: Since I first wrote this review I discovered that the fault was not with the scanner but with my computer. After formatting my computer I was able to install the scanner and software without any problems. I am still learning to use it but so far I have decided not to return it. It works well and I like it very much. I apologize if my review has negatively effected anyone's choice.
  • Read full review
Overall 2
2.0

"Frustrating" does not begin to express my feelings!

Kindle Customer, Amazon
30 August 2006
  • Summary: I have now spent more than 10 hours downloading software patches, deleting programs, adding programs, & rebooting -- all to no avail. Not 1 scan has completed successfully. My system is a well maintained Dell Dimension running Windows XP-Home with 512 meg main memory and a 100 gb hard drive that is less than 25% full. I run Norton Systems Works, Corel Paint Shop Pro X and Roxio Easy Media Creator Suite 8 software without problems.
  • Read full review
Overall 2
2.0

I was skeptical of one star reviews. How I learned my lesson.

M. J. Grumet, Amazon
23 June 2006
  • Summary: I'll start by saying it's generally wise to create a restore point in Windows XP before installing new software. If you want to experiment with this scanner it's essential. I was able to install the software and get the scanner running. One little clue to trouble ahead was that on rebooting I had to choose myself as the user. Control Panel showed that an invisible user had been created. Anyway, I did get some nice scans of documents and photos.
  • Read full review
Next page >>