Worked fine for 1-2 years (very light use) Then need to pay for drivers.
20 January 2014
Summary: We had this scanner for 1-2 years which we used not very often. Today, i plugged it into my new computer and tried to obtain the driver necessary for it to work. Upon clicking on the link to download it brought me to their ''Support center'' where they tell me to enter my Serial number for my hardware. I do so and they say it's expired. Apparently i need to pay a licensing fee or something for the driver.
Summary: Great high resolution scanner that allows the user to scan 24 35mm negatives at one time, 6 or 8 medium format negatives depending on size: 6x6 or 6x9 as well as 1 4"x5" negative using the supplied templates. A very affordable option when the Epson 700 or 750M both excellent scanners themselves are not in the cards because of their price.
Excellent product, but not immune to wandering bugs.
3 July 2012
Summary: I have used this scanner for many may years and found that it performed perfectly.It finally failed in a minor but annoying respect: a tiny bug had managed to attach itself to the underside of the glass plate,and there was no way to remove the plae or the bug. The scanner was discontinued and HP was of no help So I bought a used model from eBay for a $50 and was surprised to find that it came repacked in its original box with all associaed mateial in sealed bags,as if...
Summary: This is my second hp scanner. The first one worked fine, but was not compatible when I went to XP. Had to buy another scanner. The second one is working well, but is not compatible with Windows 7. They try to give you a small discount on a new scanner. Nice way to make more money. My old Epson Stylus color 777 printer will work with Win 7. It's at least 12 years old. No more HP products for me.
Summary: I am one of the people who never had a problem with this scanner. As a matter of fact, I am pretty happy with it. Is is fast, and pictures turn out beautifully. The only thing is, I lost my electrical cord. Does anyone know where to get a replacement?
Summary: First, you don't need to use HP's software. But I found it works perfectly for scanning with many options. One is picture recognition so you can scan multiple pictures at once. When your done, there is a picture viewer window that opens. I tend to close this and use the windows viewer, but that's just me. One feature I really like is the scan buttons on the front. You can quickly start the software by just hitting one of these buttons. I'm very happy with this scanner.
Summary: I've been using this scanner for a few years and it has been reasonably dependable. I needed a scanner with a large bed in order to scan book covers and other 3D items. It has worked well for my purposes though it has always had a persistent high pitched squeal whenever it is turned on. In addition, heavier items cause it to rattle a bit (any book over 3 lbs). It's been an OK machine despite its quirks.
Summary: I concur with the other reviewers and would like to alert people to HP. Their software is and always has been - FLAKEY. Their peripherals are cheap for a reason - they are unreliable and poor performers. I had to throw this away after months of frustration with it and I am technical. There are so many people with problems with HP their entire website is FULL of patches and fixes for dud software that basically doesn't work.