Summary: I can't rate this product yet because it doesn't work. It comes with no manufacturer warranty! I run an IT department and can't get it to work. I called HP and they confirmed it was a software problem but that I would have to purchase 45 minutes of "Help time" for $69.00 before they could address the problem! This is a brand new out of the box product. HP is a scam.
Summary: I purchased this scanner several years ago. I typically only scan several pages at a time. The machine continually jambs, I spend more time clearing, resetting the scanner than actually scanning the documents. For every one-page that it scans one-page jambs. It is very frustrating for a scanner that cost over $700 when I purchased it. At this price point, it should function much smoother. Now one side of the double-sided scanner is leaving black streaks.