Summary: Good scanner, Works well using non HP programs, Very poor support from HP, Nothing but problems with software from HP, Using WIN XP, HP programs do not work with front panel buttons. and solution center keeps looking for unavailble files.
Summary: Comments about HP Scanjet 5590: This is a very small machine. I use it for my scrapbooking and I love it. The quality of the photos is amazing! It is also very a very fast machine. It comes with software that makes it easy to install by following the disk instructions. Although it does take some time to install I am still very happy with my selection It prints on two sides and you have to love that! It has many features available using one-touch buttons.
Summary: as a scanner, the unit is good; however, the "automatic" feeder gives more problems than it is worth. Everytime I try to use the feeder the paper jams and I have to start the scan all over again. So many times the jams occur that now I hand feed the scanner. For the price, there should not be any problems.
Pros: It does the job, if you have the right software.
Cons: The software is horrible. There's one program that scans and OCRs a document, but I can't find a way to SAVE the document! Also, when pressing a button on the machine, I keep getting errors. I have an older HP scanner, which was a breeze to use. Now I'm forced to look to some other third party software to do what my old scanner did.
Summary: If you don''t need really fine results, the scanner is acceptable. Otherwise, look elsewhere.
Pros: Relatively easy to operate, lot of flexibility in how you can handle a scanned item, scan results are acceptable, not great.
Cons: Can only scan legal size from the ADF and cannot automatically do it double sided. If I scan from scanner directly to printer, there is a grayish area around the scan. When scanned from the computer (after saving the scan to a program, e.g. Word) this does not happen and the printing is as good as any printed directly from the computer.