Summary: I bought this scanner back in 2006 as my filing cabinets were bursting at the scenes. Eight years later, I am looking for a replacement. It got the job done, but not without causing its share of frustrations. Setting it up was a nightmare, as it took some fidgeting to get it to talk to my computer. As do most scanners, on occasion the ADF will pull two sheets together, but unlike the newer high end scanners it has no means of detecting this.
When the ADF (Auto Document Feeder) works, this is a decent little machine
18 November 2013
Summary: When the ADF (Auto Document Feeder) works, this is a decent little machine. Unfortunately, I'm on my third, yes third, ADF unit. I'm glad that HP has sent me replacement parts, but this is ridiculous! The biggest reason I purchased this particular scanner was the ADF and the ability to do double-sided scanning. Unfortunately, this is turning into a case of 'you get what you pay for.
Summary: Good scanner, Works well using non HP programs, Very poor support from HP, Nothing but problems with software from HP, Using WIN XP, HP programs do not work with front panel buttons. and solution center keeps looking for unavailble files.
Summary: The quality of the flat scanner is better than the average scanner on the market. The feeder on the top could use a little work, jamming is sometimes a problem. There are too many steps for two-sided scanning and the software does not perform as described in the turorial.
Summary: Nice piece of hardware for the price, but no tech support whatsoever to correct problems: 1. Five buttons on front have no labels. Either that or the back lighting doesn't work. 2. Scan software insists on appending sequence numbers to file names with no way to shut off. 3. Typical software for a hardware company: geeky and hard to figure out.
Excerpt: Not easy to use on Mac's. Gives OCR error message when scanning documents. Cannot save as a .rtf file so the file can be re-saved as a .doc file. The best thing about this scanner is the Auto Doc Scan capability.
Summary: Comments about HP Scanjet 5590: This is a very small machine. I use it for my scrapbooking and I love it. The quality of the photos is amazing! It is also very a very fast machine. It comes with software that makes it easy to install by following the disk instructions. Although it does take some time to install I am still very happy with my selection It prints on two sides and you have to love that! It has many features available using one-touch buttons.
Summary: as a scanner, the unit is good; however, the "automatic" feeder gives more problems than it is worth. Everytime I try to use the feeder the paper jams and I have to start the scan all over again. So many times the jams occur that now I hand feed the scanner. For the price, there should not be any problems.