Reviews and Problems with HP Scanjet 5590 (L1910A)
Showing 1-10 of 33
Didn't even last a year
kezbeth, Office Depot
24 January 2014
Excerpt: As other consumers have noted, the flatbed part of this scanner works fine but is slow. The feeder works only when it wants to and that is only about half the time. It will also pretty much destroy some documents that get hung in the feeder and it chews them up. I use the feeder part the most for time saving but it is junk. Opt for a better scanner if you can afford it.. Don't waste your money on this one.
Summary: The copy from the upper tray came with lines, I bought it to transfer a lot of photos, but not worthy, because of the lines, have to go back to my old photo scanner , Probably because was not new??
Kathleen E. Leavitt "Digital Document Man", Amazon
19 January 2010
Summary: This is really not a horrible product. HP claims on its site that this scanner is compatible with Mac OSX 10.6 Not until after I got the scanner and tried to download the software that I discovered HP did not plan to release 10.6 software til the coming spring. Besides that i'm sure it works great with other computers...The duplex is really truly slow...
Summary: After using the 5590 for a week, the question I keep asking myself : "Is this really an HP product?!?" I am truly disappointed that a company I respect as much as HP would design such an awful product. The major flaws I have found with this product: 1. Auto Document Feeder jams up quite frequently and there is no way to remove the document short of brute force!
Summary: I have just installed this scanner so I cannot comment on its long term effectiveness but the installation process was hellacious, probably the most difficult peripheral I have had to install in a considerable length of time. There is an inordinate amount of voodoo science with the product. It doesn't work with a surge protector, only if plugged directly into an outlet (I don't know if a simple power strip works); I have never encountered such a restriction before.
Excerpt: Used this to scan documents for a billing company. I've gone thru 2 in less than a year. Both broke down when material jammed inside, paper tore inside and it could not be cleaned. Retailer replaced the first one; second one prone to same problems. I will not replace with the same machine.
Pros: Accurate Color, Good Resolution, Works on Network
Cons: Jams frequentlyfatally, Poor Bit Depth, Poor Resolution, Slow
Summary: This scanner worked perfectly for the first 5 months. I probably scanned 3000 pages of stuff. Then all of a sudden I could not "initialize scanner". I use it with my MacBook Pro. The scanner shows up in my "About This Mac", just not in the HP software anymore. After navigating HP's voicemail jail for almost an hour, I gave up. Its almost like they want to prevent you from speaking with a real support person! I am ordering the Fujitsu Snapscan.