Pros: well packaged and easy to install and set up. was able to determine file location for saving documents easily.
Cons: ADF (automatic document feeder) does not work. Jams easily. We could not get further than one sheet, did not scan two sided. Jammed every time it tried to scn second side. Essentially useless for desired purpose. I am returning today
Didn't work with Windows XP; promised refund; none received!
Gino J. Bruno, Amazon
26 May 2013
Summary: This scanner was advertised as compatible with Windows XP. It was not!!! It came with several installation cds, including installation cds for Windows XP and Windows. I tried to install using each, but kept getting error messages that the installation was not complete. I even had my techie son-in-law try, but with the same results.
Summary: The HP Scanjet 5590 failed to work with YEP, a reputable, easy-to-use Filing Software. It worked fairly well as a stand alone; very slow, but it did the job. Research the product thoroughly to make sure it will meet your expectations. Also, a word of warning when buying from a vendor called Galactics. Make sure you read and understand their return provisions and regulations, to avoid deplorable results, as I did, if the product fails to operate.
Cheap construction, difficult interface, stopped working
23 August 2012
Summary: We have two of these at the department I work. One started fogging over on the inside of the glass plate (impossible to clean), the other started having random streaks across scans that are always somewhere else (bad lamp?). On both, the lid broke off because the joints are cheap plastic. Basically, it looks like you're not supposed to use it frequently as a flatbed scanner. Don't buy this piece of junk!
Excerpt: I have had many problems with the auto document feeder jamming. It actually became worse than better. When it jams the scanner does not save the previous pages scanned. Also Jams are very hard to clear when they jam on the outbound side. The software brought my mac to a near standstill since the installation even when it is not running.
Pros: Good Resolution
Cons: Hard to clear jam, Jams easily, Poor Software