Bad hardware _and_ software -- avoid this scanner!
AudioEngineer "Pablo", Amazon
17 October 2014
Summary: I owned a 5590 until yesterday. It jammed for the last blankety-blank time, when I put a large dollar value check (8.5 x 11") through the document feeder and it jammed halfway through the duplex scan.
Pros: well packaged and easy to install and set up. was able to determine file location for saving documents easily.
Cons: ADF (automatic document feeder) does not work. Jams easily. We could not get further than one sheet, did not scan two sided. Jammed every time it tried to scn second side. Essentially useless for desired purpose. I am returning today
Didn't work with Windows XP; promised refund; none received!
Gino J. Bruno, Amazon
26 May 2013
Summary: This scanner was advertised as compatible with Windows XP. It was not!!! It came with several installation cds, including installation cds for Windows XP and Windows. I tried to install using each, but kept getting error messages that the installation was not complete.
Summary: The HP Scanjet 5590 failed to work with YEP, a reputable, easy-to-use Filing Software. It worked fairly well as a stand alone; very slow, but it did the job. Research the product thoroughly to make sure it will meet your expectations.
Excerpt: This comes with really poor assembly instructions -- no words, only pictures and the pictures were Once we got it assembled and tried to scan it was extremely noisy and would only scan from the glass.