Summary: Was a good scanner for a month since I bought it. Quit working recently. Had to load the latest driver dated August 19, 2014. Now works, but scans at slightly reduced size. 8.5 x 11 page scans to around 8.45 x 10.85" page - strange.
Excerpt: As other consumers have noted, the flatbed part of this scanner works fine but is slow. The feeder works only when it wants to and that is only about half the time. It will also pretty much destroy some documents that get hung in the feeder and it chews them up.
Summary: This is the 3rd that I have owned. I have one for my home office and one for my business office. The 3rd replaced my work one as after many years, it finally gave out. The replacement one was faulty - HP and Amazon were great in simply replacing it with another and had it shipped out before I even...
Pros: well packaged and easy to install and set up. was able to determine file location for saving documents easily.
Cons: ADF (automatic document feeder) does not work. Jams easily. We could not get further than one sheet, did not scan two sided. Jammed every time it tried to scn second side. Essentially useless for desired purpose. I am returning today
Excerpt: The unit itself works great, but the software is terrible to work with. It is hard to save files with the name that you want to use with HP software. fortunatly there is software available at low prices that fix this problem. The machine itself works great.