Pros: Does what it needs to do if you just need a PDF document.
Cons: Will NOT connect with your software to scan directly into medical/billing software. Make sure you get the Fujitsu fi-5110C or Fujitsu fi-6130 if you need a multiple sheet feed scanner with TWAIN support.
Pros: A speedy duplex scanner with simple operation can make archiving paper easy.
Cons: Found software flaky on Vista operating system. Unit often hung and lost sync with computer having to be restarted. Managed to get this at least workable (never found it reliable). Real problem was with scanning. Scanning more than a few pages failed. Whether due to misfeeds or software I wasn't ...
Summary: I install software and drivers from 1000s of CDs a year, and 99.9% of the time the CD is fine. In those few instances when the CD is bad (last one was an HP driver) I have been able to download the software from the manufacturer's site.
Cons: Love to evaluate the scanner itself, but the CD containing the proprietary software is bad, tech support is not open on weekends (closed for "administrative reasons"), and there is no download link to the required software - just a call-up tech support number (which as I wrote is closed).