Summary: No Fujitsu Customer service!!! No parts available. The sheet feeder does not always load the paper in a straight path. A lot of times, it will skew the paper and run it through at an angle. The software is mediocre. Doesn't work with Windows!!!
Summary: I have been trying to put together a "paperless" (or as near as possible, anyway) filing solution for the past few years. I had looked at the ScanSnap several times before, but always balked at the cost (might be hard for some to swallow, when you can go in any office store these days and get a multifunction printer with scanner for ~$30). But I finally had to admit that trying to scan all my bills, articles, etc. on a flatbed scanner just wasn't cutting it.