Summary: Purchased the scanner and received on the promised date. All good. When trying to install Adobe 8.0 it just hung up. Software copied, icon was on the screen. No reaction on clicking. Nothing. Deleted files and started all over. Same thing. Did not even come to registration page. Entire thing again. Nothing. Called Adobe. They took my number and email and assigned a case number and told me to contact the distributor to get a new disk.
Summary: I purchased this about a month ago in order to eliminate the clutter caused by 100's of business cards, it is also used to minimize paper files by scanning bills and invoices. The CardIris and ScanSnap software work very well. My problem is with the included Acrobat 8 Pro software - BEWARE this software does not work with Mac OS X 10.6 or higher. When I called Adobe they were no help telling me I had to purchase another, more up to date version.
Summary: This is a great scanner for all of the reasons mentioned by the most helpful 5-star reviews, however, the one dealbreaker for me is that when running commercially-printed photos through the scanner, the scanner scratches the photos, with subtle lines running down the photos about 1cm apart. This happens consistently for all photos. I'm wondering, has anybody else had this problem?
Summary: I bought this when I upgraded my office systems with the intention of going paperless, or almost paperless. My business is a sole proprietor consulting firm so efficiency is extremely important to me - I have no secretary and so I strive to automate and streamline as much as possible. I haven't had a chance to use the machine extensively but I did complete a few large scanning jobs and I am extremely pleased so far with the performance.
Super-fast but overpriced, with glitchy software & awful documentation
E. Goldberg, Amazon
29 July 2009
Summary: I got my ScanSnap 2 weeks ago and have now scanned about 7,000 pages of docs. Although I feel it's a flawed product, I think it's still the best available that I've found. GOOD: * The hardware is really good at what it does: wicked fast, solid quality scanning. I can easily tear through 300-500 pages an evening. * The hardware workflow deals efficiently with common problems, most notably, reliably detecting & helping you correct when a page misfeeds.
Summary: It pains me to rate this product 3 stars because its essentially a 5 star product with a gaping hole. The hole is the 'Card Iris' business card scanning software for Mac. The card scanning software Card Iris 3.6 is an old PowerPC version. Essentially you cannot run this software if you want to run the latest OSX release as Lion does not support Rosetta any more. This is a big disappointment because Card Iris works very well.
Summary: I owned a Fujitsu Scansnap Scanner S510 C prior to this purchase and was very happy with it. The only problem I ever had was occasionally with the sheet feed on documents over 10 pages and that was invariably because the paper being fed (the original document) was either so new as to have page sticking together (as they do) or that the pages being scanned were occasionally catching due to straightened dog eared corners.
Summary: My CD did not even load with Mac OS X 10.5 or Mac OS X 10.6.3 both on different MacBook Pro laptops. These were both clean first installs. The fixes online all needed a version of ScanSnap already in place, which I did not have. Fujitsu support in Germany sent me a link which installs ScanSnap Only and the scanner is now working correctly, although saving files to a folder throws up error messages which go off to Apple.
Summary: Wir verwenden in einer Arztpraxis schon drei Geräte des Vorgängermodells ScanSnap S510M. Dieses ältere Modell gefällt mir deutlich besser als der Nachfolger S1500M, der größer, häßlicher, kantiger, klappriger (Papierauffangschale vorn) und deutlich raumfordernder (nach vorn) ist. Ich weiß überhaupt nicht, was Firmen dazu bewegt, eindeutige Erfolgsmodelle zu verändern nur um sie zu verändern. Was das bringt, ist mir schleierhaft.