Summary: We will be purchasing 2 more of these scanners soon, so we will have 4 of them on the network. It is not a cheap scanner but has been worth the money for our company.
Pros: Due to the way we run our network, I needed a stand alone scanner that could save directly to a network drive. I did not want a scanner that required pairing with a computer in order to use it. The ScanSnap N1800 met those requirements, so we purchase our first one in Sep 2013. It is now April 20...
Cons: I set up 2 of these scanners successfully so far; however, I do agree with others that the menus are a little confusing. I do plan to buy more of these scanners though, so I don't consider this a serious problem. It was easier the second time around. One of the ScanSnap screens is installed sligh...
Very neat features once you get past the clumsy setup
Kambiz M., Newegg
15 March 2013
Pros: High level of network interface. Plenty of input and output options. Send scan as email. OCR text recoginition detection built in. High quality touchscreen makes end user customization easy. Remote administration access is great for IT support. Email scan is great, I have it setup to a Box.net ac...
Cons: Confusing setup. Requires you to download a managment tool and configure with that connected via IP only. No on screen configuration. I could not get SMB to work.
Summary: As the default IT person at my lawfirm, I was tasked with finding a networkable scanner that would be convenient to use. This certainly fits the bill. After ~3 weeks of use, I can say it is quite dummy proof.
Great Product but the Technology Inside is Too Old
J. Madaffer, Amazon
30 January 2013
Summary: Great idea behind this product but I found scanning to Google Docs unworkable as it waited for over minute just to populate the folder list on my Google Docs account - not acceptable in a fast-paced work environment. The OCR function took way too long as well.
Summary: Very difficult to set up. It requires deep technical know how of networking protocols, SMTP, and OS services just to get up and running. Do not attempt unless you have full-time technical staff in house that can debug and troubleshoot this very very complicated and unintuitive machine.
Summary: Beware. Don't make the Fujistu mistake I did. I now own $2,500 worth of Fujistu-scanner-bricks. Fujitsu sells these expensive business-class scanners, then fails to update drivers for new versions of Windows.
Summary: I love this scanner. It is fast, small, intelligent. One of the best pieces of technology I have purchased in recent history. One of the few scanners that does not have to take over the desktop of a local computer to work.
Summary: This device had my hopes high, yet dashed them at pretty much every turn. I purchased one of these to provide my users more network scanners without deploying more multifunction workgroup printers. The menu system is cumbersome to put it gently.