Kind of disappointed since it has such great reviews
4 June 2015
Summary: The scanner doesn't have an image adjustment feature. One of the pages in the front keeps on scanning upside down and the software doesn't have an option to adjust for this. It also doesn't have color adjustment feature, so the black background with the letters is coming out completely black.
Excerpt: Very impressive through put speed and its ability to remove blank pages. I would very much prefer the following automatic naming. Start with the 24 hour time for instant sorting later. Then use the worldwide date, not the the back to front American system...
Excerpt: The premise of this product is good but the product itself is inferior. After it loosing contact with the computer in the middle of a scan each time I attempted to scan, I put it back in the box and haven't used it since. I now use a flatbed scanner and free software to accomplish my tasks.
Excerpt: Perhaps I'm just not getting it. I like how the this scanner performs, but I struggle with how the scanner can simplify my life. What I mean is, I often have to scan multiple things in a day, but I have to do it one at a time because I have to store things in a different client's folder, or a...
Excerpt: I used the bundle with the IX 500 scanner. I did not like the fact that it would not link with One Note without some manipulations each time it is used. In addition I went directly to the Rack 2 Filter without trying the standard savings package with the scanner.
Excerpt: You can read my prior review which is marked as the most useful negative review. After my posted review I figured as mentioned that I would live with a $ dollar paper weight. A few weeks after speaking to Fujitsu support I received an email survey about the support I received.
Excerpt: I HAVE THREE OF THESE MACHINES THAT WE USE REGULARLY IN OUR SMALL OFFICE. THE OLDEST GETS JAMMED REGULALRY, WHICH WE TRY NOT TO SCAN MORE THAN 5 PP AT A TIME. THE SECOND OLDEST IS WIRED AND RUNS FINE. THE NEWEST IS WIRELESS..
Summary: I have been using this scanner for about a year and a half, long enough to have fallen in love with its ease of use and speed. It hardly ever jammed or missed pages, until recently. I desperately want to give this scanner a five star review, as it has worked faithfully for me for 16 months.
Excerpt: Scanner turns the documents pink or has pink stripes. It doesn't matter if the machine has been used a lot or if it is the first document that has been scanned for the day. There is no pattern as to why this happens. Is very frustrating if I am in a rush.
Excerpt: This machine does a great job scanning, but it is not user friendly and the instructions are poor. There are several steps one must perform before scanniing to tell it where to store the scan, in what format, and what will be the name of the file.