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Fujitsu-scansnap-ix500.34111856
10 out of 10

Fujitsu ScanSnap iX500

Great Deal: $418.80

Reviews and Problems with Fujitsu ScanSnap iX500

Showing 1-10 of 26
Overall 6
6.0

Fast and Efficient . . .

CK, B&H Photo
10 July 2014
  • Excerpt: Fast and efficient however lacks software bundles on Mac OS X. Jams occasionally and difficult to use with multiple workstations.
  • Pros: Fast, Good Resolution, Ios Scanning, Wifi Scanning, Wireless Sscanning
  • Cons: Inaccurate Color, Multiple Station Failures, Poor Mac Os X Integration, Poor Software
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Overall 6
6.0

Expectations exceeded!

wizard907, Adorama
22 June 2014
  • Excerpt: This product was purchased only after careful research. It has exceeded my expectations, but somethings might be improved. For example, cash receipts are a hassle when only two inches wide. If the scanner is positioned on a platform or shelf and the document receivor is not folded out, then a file tray placed in front of the scanner can catch the scanned pages easily. Great product!
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Overall 6
6.0

The older model was so much better

Lawofficeguru, Adorama
16 April 2014
  • Excerpt: I already owned a scansnap, so when I needed a second one, I did not hesitate to buy the new and supposedly improvement model. It has been very disappointing. You can't pick where to send the scan after you scan (ie, to save or to email), you have to do that before which is a pain because sometimes you forget that setting. Second it conflicted with my anti-virus software, so I had to install the antivirus and find some other to install.
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Overall 6
6.0

Fast and scans even poor quality documents

Michael E Swanson, Amazon
30 January 2014
  • Summary: It is very fast and scans even wrinkled and torn documents. Rarely jams unless I leave a staple in. Very disappointed that it does not have twain compliant drivers so I could scan directly from Quicken. I use it to scan receipts, but they have to be scanned to a file and then attached the a transaction in Quicken.
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Overall 6
6.0

ScanSnap filing system

Barnard A. bruce, Amazon
17 January 2014
  • Summary: I am very impressed at the scanning speed of this product and would not hesitate to recommend it for that purpose. I am, however, having quite a bit of trouble getting the SnapScan software to function as I thought (and was lead to believe) that it would. Most likely the issue is "operator error" and not a problem with the product itself. My skills are highly suspect. I like the concept and am working my way through the operation, but for me, it is not a simple task.
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Overall 6
6.0

Scanner is having problems

mrcrs96, Adorama
16 December 2013
  • Excerpt: This is my personal Scanner that sets on my credenza and therefore does not get a lot of use. This was the second Scan Snap I bought for the office. About 10 days ago is started with feeding problems. Each time I place something in the feeder to scan I never know how many times I'll have to press the scan button before it activates.
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Overall 6
6.0

Software is clunky but the machine itself is excellent

Virginia Scanner, Adorama
9 September 2013
  • Excerpt: The ScanSnap X500 scanner works better for me linked to a Windows machine than a Mac, although the software says both are compatible. Mechanically, the scanner works faultlessly. It is extremely easy to set up and use. I find the software difficult to navigate and I think this could be improved. It should be intuitive, and the location of the scanned documents should be easier to find.
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Overall 6
6.0

OCR is horrible

Jerrys, Adorama
7 August 2013
  • Excerpt: Software is horrible, I can scan from my printer and have more options than I have with this scanner. The Scan is also to complex to use.
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Overall 6
6.0

easy to use

dblank, Adorama
28 March 2013
  • Excerpt: We bought three of these units. It is easy to use and was easy to install. We frequently have problems with one of the devices losing connection with the computer. Almost on a daily basis we have to unplug the cable and then plug it back in. It has happened spordically on another one.
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Overall 6
6.0

BUYER BEWARE! Bad experience ix500

TNV, Amazon
4 February 2013
  • Summary: 2nd update - Received 3rd ix500 scanner today from PCNation - Scanner installed and worked perfectly first time. I would advise anyone who receives this scanner, and who is finding that it is not working properly after installing, that it is probably a waste of time to talk to Fujitsu support. The problem, as I've experienced, is defective machines. Just to recap below comments, the first 2 scanners I received would not work properly or would not install.
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