Summary: I am very impressed at the scanning speed of this product and would not hesitate to recommend it for that purpose. I am, however, having quite a bit of trouble getting the SnapScan software to function as I thought (and was lead to believe) that it would. Most likely the issue is "operator error" and not a problem with the product itself. My skills are highly suspect. I like the concept and am working my way through the operation, but for me, it is not a simple task.
Good but be careful if you mix with older S1500 ScanSnap
Stephen Wood, Amazon
15 February 2013
Summary: I've used ScanSnap S1500 scanners for years with Rack2Filer software and have been very pleased. in fact have recommended this setup to many people. So I was excited to see the new version of the scanner. However the Rack2Filer software is a new version (Rack2Filer Smart) and Fujitsu does not provide an upgrade from the older Rack2Filer software; you cannot even buy the new version of the software!
Summary: 2nd update - Received 3rd ix500 scanner today from PCNation - Scanner installed and worked perfectly first time. I would advise anyone who receives this scanner, and who is finding that it is not working properly after installing, that it is probably a waste of time to talk to Fujitsu support. The problem, as I've experienced, is defective machines. Just to recap below comments, the first 2 scanners I received would not work properly or would not install.
Good piece of hardware, poor software (Mac and PC)
Gaspard Petit, amazon.ca
3 February 2014
Summary: I bought this scanner because I was tired of scanning with my HP OfficeJet A8500 which always ended up failing to scan multiple pages from the document feeder. Based on the reviews, this scanner seemed like the most reliable. As far as paper handling goes, this is a marvellous piece of equipment. I have not had a single page that has failed from getting into the document feeder. The software on the other hand is quite poor.
More expensive and quality lesser than Brother AS 2000
Richard G Tremblay, amazon.ca
3 April 2013
Summary: Bought this machine on recommendation of a friend for home. Already had the AS 2000 Brother for office . No comparison. This machine was harder to use and the quality of scans was not as good.