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Fujitsu-scansnap-ix500.34111856
10 out of 10

Fujitsu ScanSnap iX500

Great Deal: $439.99

Reviews and Problems with Fujitsu ScanSnap iX500

Showing 1-10 of 20
Overall 2
2.0

User Review

Anonymous, Newegg
1 week ago
  • Summary: If you buy this product, whatever you do, don't lose the box. I did, and now I'm stuck with it. If you're a home user running Windows 7 (can't speak for Mac OS) and have USB 3.0 ports on your computer, go for it.
  • Pros: Sleek look, and fairly compact to save desk space....oh and USB 3.0 but that's about all it's got going for it.
  • Cons: - This unit has to be extremely close to a WAP to get anything more than a weak signal.
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  • See Product at Newegg.com ($471.05)
Overall 2
2.0

not user friendly

bummed, Adorama
3 weeks ago
  • Excerpt: expected much more ease in use...sits and gathers dust while I look for a new filing cabinet...more work than it's worth.
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Overall 2
2.0

avoid

Irate, officedepot.ugc.bazaarvoice.com
25 March 2014
Overall 2
2.0

avoid

Irate, Office Depot
25 March 2014
  • Excerpt: The original one was great. The updated version is terrible: it regular crumples receipts. Their proposed solution is inane: use the sheet feeder? Why would someone purchase a document scanner for its ability to scan multiple documents quickly, and then use a sheet feeder. So I have to scour the web in search of something that works. Sigh. $500 down the tubes.
  • Cons: Jams Easily
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Overall 2
2.0

Four steps backward

Hugh L., Newegg
25 March 2014
  • Pros: The previous version of this product was terrific.
  • Cons: The updated version is terrible: it regular crumples receipts. Their proposed solution is inane: use the sheet feeder? Why would someone purchase a document scanner for its ability to scan multiple documents quickly, and then use a sheet feeder?
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  • See Product at Newegg.com ($471.05)
Overall 2
2.0

NOT COMPATIBLE WITH SERVER 2008R2

Konstantin R., Newegg
26 February 2014
  • Summary: Don't spend extra money to get a bundle if you are planning to use it on the server OS.
  • Pros: The scanner is fast
  • Cons: The bundle software does not support Windows Server 2008/2880R2. Fujitsu blocks the installation on the OS.
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  • See Product at Newegg.com ($471.05)
Overall 2
2.0

I am very disappointed!

jamie22, Adorama
13 February 2014
  • Excerpt: The product scans fast but the software and user interface of very difficult to navigate. They need an overhaul on how to write and display instructions. For the price this is not user friendly or worth buying. Its been very frustrating to set it up to work properly.
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Overall 2
2.0

9 months later, it no longer feed paper

GordonF238, Amazon
21 November 2013
  • Summary: I purchased this item based largely on the positive Amazon reviews. Reviews, which must have been written upon first impressions of the product. I've been using this scanner for 9 months. During this time I've only scanned 798 pages (as per the Scanner's software that counts pages). Last month, the scanner stopped properly feeding paper. It would make its usual 5 attempts, and then report a paper jam (when in fact, the paper was never fed).
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Overall 2
2.0

Disappointing scanning software

John14, Adorama
9 September 2013
  • Excerpt: Was excited to get iX500. Sadly, the scanning software is deficient. Scans using our printers' scanning software were more accurate. Accuracy, not just speed, is the name of the game. Moreover, the other scans were easier to correct. Fujitsu needs to take a long look at the scanning software products and significantly upgrade its scanning software. We were going to purchase multiple ScanSnaps but now have backed off until we can verify there is more reliable scanning.
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Overall 2
2.0

Great product if duplex works

Terry, Amazon
1 June 2013
  • Summary: I was very excited when I purchased the Scansnap. I noticed there were plenty of low rating reviews within the last 2 months. However, I went ahead and bought it hoping I wouldn't get a bad one. When the machine arrived, I happily scanned several documents. It worked great until I used the duplex mode in the 3rd day. Blue and Green Vertical bars covered the other side of the document rendering it to be unreadable. I was disappointed.
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