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Fujitsu ScanSnap iX500
10 out of 10

Fujitsu ScanSnap iX500

Best Price at Amazon

Reviews and Problems with Fujitsu ScanSnap iX500

Showing 1-10 of 36
Overall 2
2.0

One Star

Lobo, Amazon
2 April 2016
  • Summary: My brand new scanner doesn't have an AC adapter. Is this common? Says it should have.
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Overall 2
2.0

Undependable

Max Stealth, Amazon
31 March 2016
  • Summary: This scanner works sometimes and not at all other times. I am re-ordering a different scanner now to replace this disappointment. Sometimes if I cut power to it and reconnect several times, it will scan. Other times it's just a time-waster.
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Overall 2
2.0

papers jam

Suhail Habal, Amazon
26 March 2016
  • Summary: papers jam very often, need to adjust the width according the the width of the scanned of the papers. I hate it
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Overall 2
2.0

File size way too large - refunding

shalabylaw, Costco
17 March 2016
  • Excerpt: The scanner is great! Perfect in fact! Very smooth, quiet, scans both sides at once. So why am I taking it back and giving it one star? File size! This scanner is replacing a Brother MFC 8710DW and MFC 7860 DW.
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Overall 2
2.0

Scan file size too large, a deal-killer - refund.

shalabylaw, Costco
17 March 2016
  • Excerpt: The scanner is great! Perfect in fact! Very smooth, quiet, scans both sides at once. So why am I taking it back and giving it one star? File size! This scanner is replacing a Brother MFC 8710DW and MFC 7860 DW.
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Overall 2
2.0

Unhappy

John, B&H Photo
23 December 2015
  • Excerpt: I have had the machine for about 2 weeks, and I have not yet been able to use it. The instructions are not good at all.N. J. Welsh, ------------
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Overall 2
2.0

Worked well for a year. After that, I ...

FSCC, Amazon
21 April 2015
  • Summary: Worked well for a year. After that, I noticed that the scanner would not turn on. I contacted customer support and they took my scanner and sent me a refurbished one. Further, I lost the AC power adapter and Fujitsu, nor their distributors have a replacement.
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Overall 2
2.0

Expensive and not reliable

henryn46, B&H Photo
15 February 2015
  • Excerpt: After 2260 scanned pages, mostly black & white the scanner is leaving a vertical line running the length of page and 1/2" wide semi-transparent vertical space to the right of the thin line. If I scan a two side document the front side has the mentioned issues but not the second page.
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Overall 2
2.0

User Review

bummed, Adorama
18 June 2014
  • Excerpt: expected much more ease in use...sits and gathers dust while I look for a new filing cabinet...more work than it's worth.
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Overall 2
2.0

User Review

bummed, Adorama
17 June 2014
  • Excerpt: expected much more ease in use...sits and gathers dust while I look for a new filing cabinet...more work than it's worth.
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