Summary: We purchased 6 of these for various locations that we support and 3 of them have stopped working. The sensor that detects whether paper is present in the scanner or not malfunctioned on all three units after about 6,000 scans. They worked well until they died - we felt we should get more scans than that out of the unit. The fact that the same problem/part is malfunctioning in half of the units we bought seems to point to an overall manufacturing/design defect.
WorkForce should be removed from the name. Misleading.
La Shell Bartholow, Amazon
16 October 2012
Summary: Our law firm was looking for a desktop scanner that would enable me to increase productivity. Currently, I have a Canon DR-2580C. This model is being discontinued and I desperately wanted to get rid of the bottom feeding type scanner. It is a good scanner, but it is older and does not have auto color detection which is a must for me. After reading reviews, and getting personal testimonies from firms that use this product, I ordered it.
A bit of a let down. First scan in minutes... the rest? well...
Stephen W. Peacock, Amazon
24 September 2012
Summary: Using Event Manager, you can set up 10 different jobs (eg; BW duplex 200dpi, Color simplex 600 dpi, etc) that can be run with a touch of a button on the scanner. What you CAN NOT DO is correct for punch holes, document skew, auto scan or blank sides on duplex. So this means you could end up with a scanned image that is badly skewed because of rollers with 3 big black circles (from the punch holes), an off sized document (not the same size document as the one before) that...
Summary: I have been using a Fujitsu scanner and decided to upgrade to a faster machine. After reviewing all the reviews and options, I decided to switch to an Epson scanner. I decided I needed a Twain compliant device and the Fujitsu is proprietary. Also, the Epson was reported to have a better document feeder. Well, was I in for a surprise. This scanner will only work with Apple's Image Capture program. There is no dedicated software for the scanner that will run on Lion.