Reviews and Problems with Epson WorkForce Pro GT-S50
Showing 1-10 of 34
Decent scanner, primitive software
24 September 2013
Summary: I can't tell whether this is a decent scanner or not, but I can tell any prospective buyers that the software available online from EPSON is really inferior--like working with something from the 1990s. Very poor quality, and won't be buying from Epson again.
Summary: The scanner will turn on, but any activity leads to a display of Fatal Error FE1. It will not run any diagnostic or scan and has been determined to be defective. I was disappointed to see this has been a common problem after reading good reviews on this scanner. If the next one is defective, I will be switching to another brand.
Summary: The first scanner I bought never worked. I kept getting "fatal error" every time I tried to scan. They were nice about replacing it, but the new one only worked twice and I got "fatal error" again. Don't buy this scanner. Googling "GT-S50" and "Fatal Error" shows many people have had this problem.
Summary: After purchasing the GT S50 scanner, after reviewing lots and lots of fab reviews, I got it home, installed the software and even though it was compatible with my computer, my entire computer crashed and would not even boot to Windows, and not boot to the restore disc. Needless to say, I had to run the computer to the repair shop, and the scanner will be returned to Office Depot. This is a poor piece of junk right out of the box.
Summary: I purchased this scanner with high hopes. After installing and attempting to use it several times, we kept getting an "FE Fatal Error" message. This error wasn't explained anywhere in the documentation that we searched, so we tried reinstalling, rebooting - all the standard stuff. Once we google searched the FE code we found out this is an internal hardware problem that requires service. Hopefully Office Max will exchange this scanner for another.
Summary: I purchased this sanner 3 months ago.When I received it I only checked the boxes content but did not take the scanner itself out of the box. My husband had become sick and I just didn't have the time to set up the scanner. Today I finally got around to installing the software and to my surprise the scanner did not work. It would not even power up. I uninstalled all the software and re-installed just to mke sure it wasn't on my part, checked all the connectons.