Excerpt: Bought 5 for our office. Only 2 are still working and 1 of them only works sometimes. The other 3, that dont work, starting having problems right at the 1 yr mark. We have tried to contact Epson many times to just get these fixed but unable to speak with anyone that speaks english and now 2 years later are forced to buy new scanners. At first they seemed fine but I would not purchase again.
Summary: The DS-30 seems to be fine in regard to its hardware, but in comparison to the similar ScanSnap unit, the software is very deficient. No multiple pages, weak feedback, unclear options, totally missing documentation for the more recent OS X versions, etc.
Summary: I have not yet succeeded in installing the DS-30, even with professional help. Its functions appear to be much less than i hoped for -- particularly I have not found a description of how to have the scanner recognize the insertion of document to scan without having to select the scan button for each sheet I'm trying to use it with Windows 8.1 -- and am beginning to doubt that is possible.
Summary: I used it last night on five old (30+ years) baby pictures - it worked great. Today, I needed to use it on some recent photographs, but they would not slide through the scanner without skewing. Worthless.
Summary: I found that the instructions on its use are not detailed enough for a person with limited computer knowledge. I would really like to use this product effectively but it lacked the instruction I was hoping for. I can use it but need more details on appropriate use.
Summary: I bought this scanner for the obvious purpose of scanning documents to help reduce "Paper"! I own an Epson flat-bed scanner (Epson Perfection V500) at home and ABSOLUTELY loved it!! It's been a "Work-Horse"!! So, I figured this Epson Scanner would be carrying on the tradition of quality.... unfortunately not. The first 20-30 scans worked fantastically!! Then the problems started. :( First, it started mis-feeding but not on all documents...