Summary: Over a couple weeks, we scanned around 100 pages with good results. Now the scanner produces an error, and I have been unable to find a solution. When trying to scan a document by pressing the button on the scanner (without the EPSON program open), it shows a progress dialog but does not feed the...
Summary: I used the scanner in a short records project of less than 200 scans. last week I had another office project so I used my New Desk top to do the records. after loading the disk I had difficulty with the process.
Summary: I am returning the scanner to the store. It scanned my document without a problem, the reason I am returning it is that it will not allow me to save the document under the title I want, rendering the scanned item useless to me.
Excerpt: Disc's were not up to date and would not load. Tech support knew that so I had to download on-line to get started. Tech support was TERRIBLE. They did not understand me and I did not understand them. Called corporate in California and they too routed me to the customer service in Manila.