Reviews and Problems with Epson Perfection V750-M Pro
Showing 1-10 of 25
I regret this purchase
Enzo Thecat, Adorama
19 January 2015
Excerpt: The instructions are abhorrent. There are several books and CDs and we can't find any useful instructions. Its all about extraneous nonsense that we dont care about. We just want to do a simple scan of soem films. We finally got it to work, but after 6 months of very light use, its already malfunctioning. I am writing this as I am on hold with customer support. The message playing says I should call back on a different day for lighter traffic. Also, its very slow.
Pros: Good Resolution
Cons: Difficult Setup, Difficult to Keep Clean, Poor Software, Slow
Summary: Brand New out of box, Made a loud noise when turned on. I called epson support and they are sending a new one, Not very pleased to say the least!!!!!! This scanner did not work out of box!!!!!
Summary: Ordered the scanner because of its excellent reputation. However, it arrived packed in nothing but its own box, which was intact. It proved to be internally damaged and would not initialize.Nor would the scanner arm move. It appears it was not shipped in the locked position. Unfortunately for us, it was purchased for a birthday gift and the recipient opened it after the Return Window ended. Let's hope it's repairable.
Summary: The software sucked out all 4.5 hours that was on my battery. Now I have to keep my laptop plugged in. The scanner is only 30 days old. They will not refund me. They will not replace my laptop. The laptop is only 3 years old.
Summary: This scanner does a fine job on reflective scans, but it's performance on film scans is abysmal. All transparent scans, whether negative or positive turn out extremely soft. I have tried this using both the Epson's own scanning software, as well as Silverfast scanning software. The scanner has never done an adequate job on film scans, but it has gotten progressively worse over time. I cannot recommend this product.
Excerpt: First sample has plenty of dust and mold inside (not user serviceable area) and was completely unusable. Exchanged, second sample has "only" plenty of dust inside (some particles up to 3-5 mm), unusable same way as first one. Money back.
Summary: My 750 worked flawlessly on XP and Vista. With 64-bit 7, it's hit & miss at best. There is no copy function for Windows 7, but Epson tech support reported that many users have had success with the Vista 64-bit copy utility. (Why don't they say so on the drivers and FAQ pages?!). I installed it.