Summary: Hate it already. User guide has all kinds of cool stuff....Actual software is no where near what is touted. I wasted so much money on this machine, only to find software does not work as explained in the user guide and instructions!
Summary: Bought from B&H PhotoVideo, didn't work out of the box. Spoke with tech for a couple of hours and they decided it was DOA. Sent replacement, again DOA. Seems Epson never wrote a proper driver for 64 bit Windows 7 systems so their software would not allow the hardware to connect. I haven't checked in the past six months to see if Epson has joined the year 2013 and updated their driver offerings. Looks like a nice product so it's too bad about the drivers.
Summary: I could not get the scanner to work with Windows 8.1 I went to Epson webiste to download drivers and software but my computer still would not recognize the scanner. I spent 3 hous trying to install the scanner. In all fairness, I don't know if it was my computer or the scanner. I had to return the scanner.
Excerpt: I wanted a low-cost scanner for color slides. This one did not do it for me. To scan slides, this scanner has a very flimsy plastic "insert" which lies on top of the glass bed. It does not snap in securely. The slides go into the plastic insert. Unfortunately, the plastic insert does not stay in place very well when you close the cover --- it tends to slip a little to the right or left.
Summary: The only thing I have accomplished is registering my scanner. The links to Epson to acquire software didn't work. Loading the disk, didn't work. Said it was no longer supported. Gonna grab a glass of whiskey. So far very unhappy with my Epson scanner.
Summary: This scanner would error out on any scan over 2400. I returned it to the store. The Epson support told me to unplug everything and plug in again even tho I told them that I already tried that. I guess they don't read their support tickets, they just email out an answer within 24 hours. I had good results with Epson scanners in the past, just not this time.