Summary: I'm a stereo photographer and bought this so I could digitize my vast collection of Stereo Realist slides and View Master reels. None of your plastic frames were designed for these formats. A shame because I think this machine could do the job, but I need much help adapting it to my needs.
Summary: The only way I can get a scan is by going to Settings / Printers & Scanners in OS X, clicking on Open Scanner, and using the built in scan utility. None of the Epson provided software can communicate either to scan or to test the scanner. I might be sending this back if I can't get it resolved.
Summary: My husband and I had a tough time with this scanner. The CSR took 45 minutes to get one scanned image complete. The instructions are in a download requiring constant searching in different sections. Simply put it is not all intuitive.
Summary: 1 hour with tech support- still not working correctly on my iMac. I'm running El Capitan but not the update that just came out... This has been like the old days- NOT a plug and play. Epsom needs to fix this.