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Epson-perfection-v500-photo.2592896
7.6 out of 10

Epson Perfection V500 Photo

The V500 features a front panel set of buttons that offer one t Read more

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Reviews and Problems with Epson Perfection V500 Photo

Showing 1-10 of 32
Overall 4
4.0

TOO COMPLICATED TO OPERATE!!

DISAPPOINTED, Staples
29 May 2014
  • Excerpt: Although the V500 is a beautiful piece of equipment, I would rather have my old Epson scanner back, (Which I had to replace since Windows discontinued supporting XP, and I was forced to get a new PC, which would not recognize my old scanner, so I had to update to the V500. It has HUNDREDS of new and "improved??" features, but I doubt I can live long enough to learn how to use them all.
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Overall 4
4.0

Ok

Lisa234, Epson
19 February 2014
  • Summary: Does ok with slides. Haven't tried film or negatives yet. Does not scan photos well. Not crisp at all. Soft, almost blurry.
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Overall 4
4.0

Disappointed - poor software

Mike, Epson
10 January 2014
  • Summary: I was disappointed with the Perfection V550 Photo scanner. The scanner hardware worked okay, but no better than my old scanner. The software was poor and not helpfull. It didn't even open the image just scanned! I had to go searching through hundred of files in the My Pictures folder. It also offered no touch up tools, which my old scanner does. I returned the new scanner. I'll continue using the old one.
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Overall 4
4.0

mixed bag review

mainequarter, Epson
15 December 2013
  • Summary: the v-500 has produced good quality scans, when it works. The lid cover plug often comes loose, causing an error, and having to shut down and reboot the entire program. The enclosed 1 sheet of instructions is woefully inadequate. Be sure to check their website for the closest service center. If there is none within your STATE, you need service you might have to bear shipping fees both ways.
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Overall 4
4.0

mixed bag review

mainequarter, Adorama
15 December 2013
  • Excerpt: the v-500 has produced good quality scans, when it works. The lid cover plug often comes loose, causing an error, and having to shut down and reboot the entire program. The enclosed 1 sheet of instructions is woefully inadequate. Be sure to check their website for the closest service center. If there is none within your STATE, you need service you might have to bear shipping fees both ways.
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Overall 4
4.0

Disappointed

Victor, Epson
10 December 2013
  • Summary: I purchased this today from Office Depot. I set it up this evening and discovered there is either dust or a scratch on the inside of the glass. It's always disappointing to get something new and find the quality is not what was expected. It scans okay and works as promised. Also the copy utility software for the third button is missing from the CD. It's not available to download on this site either, at least not that I could find.
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Overall 4
4.0

User Review

Anonymous, Epson
30 January 2013
Overall 4
4.0

Hardware seems good. Software is junk

Adorama
8 September 2012
  • Excerpt: The installer installed the driver without any input from me. Every time I power up the V500 it starts scanning and never stops â€"" scan after scan after scan. There seems to be no way to control it and no uninstaller to get rid of it. Next time I’ll try another manufacturer.
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Overall 4
4.0

needs work

Adorama
29 February 2012
  • Excerpt: the scanner is a good piece of equipment. the software for the Mac lion needs work
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Overall 4
4.0

Not easy to use

Anonymous, Adorama
23 January 2012
  • Excerpt: This scanner came with no operation manual. I do not thing I should have to go online and print one to figure out how to use it. It is noisy and slow. They claim it is a fast scanner but it takes over a minute to scan a page of a document.
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