Reviews and Problems with Epson Perfection V500 Photo
Showing 1-10 of 18
Suzham, B&H Photo
17 March 2015
Excerpt: My previous flat bed scanner was bought in 1998. It made accurate copies. It scanned pictures well. It wore out. I did a lot of research before I bought this scanner, because I use it for photo restoration. I had great expectations that in the 25 years since the previous scanner, that I would be wowed by the improved technology. I'm disappointed, the quality of scans is much less than the old one. The copy function is worthless.
The scanner works fine, but the ADF is not good at all
23 October 2014
Summary: Automatic document feeder jams constantly even when feeding just one photo through it. And then sometimes will pull two to three photos in at the same time there by jamming it again. The scanner works fine, but the ADF is not good at all, maybe I just got a LEMON. Worked great for about three hours then started jamming. I'd like to try a replacement just to see what happens.
Summary: After making 10 scans, found that image is cropped (cut) on the edge if using the edge to get a straight alignment. When copying concert ticket stubs, cutting off some of the edge is not acceptable. Other photos show dust and smudges NOT on the image. Disappointing.
Summary: Will not work with VueScan and only sometime works with Epson software. Worked with one version of VueScan for one week and then another version came out and that was that. I am doing slides (pretty good when it works) on an iMac with OS X 10.9.2. Would really like to know why it doesn't work. Talked to Epson and they would only talk to me about the Epson software. Told me not to use VueScan (which I have used for about eight years with the old Epson scanner I had).
Summary: I was disappointed with the Perfection V550 Photo scanner. The scanner hardware worked okay, but no better than my old scanner. The software was poor and not helpfull. It didn't even open the image just scanned! I had to go searching through hundred of files in the My Pictures folder. It also offered no touch up tools, which my old scanner does. I returned the new scanner. I'll continue using the old one.
Summary: I purchased this today from Office Depot. I set it up this evening and discovered there is either dust or a scratch on the inside of the glass. It's always disappointing to get something new and find the quality is not what was expected. It scans okay and works as promised. Also the copy utility software for the third button is missing from the CD. It's not available to download on this site either, at least not that I could find.
Summary: I have the higher end Epson scanner at the office and it works without a problem. This one, however, has a terrible paper feeder. It is inconsistent at best. If you are scanning in pictures on the flatbed, enjoy. If you are looking for a workhorse for paper scanning, this is not it.
Summary: Where the scientist ended up with his head spliced onto a fly's body and was flying around saying "Help Me, Help Me"? That's the V500 Office scanner. The base of the scanner is the V500 Photo scanner. The top comes from something else. They work together, but aesthetically they don't exactly match...they aren't even made out of the same color of plastic. When you first open the box, you find a complete V500 Photo scanner and a separate Automatic Document Feeder.