Reviews and Problems with Epson Perfection V500 Photo
Showing 1-10 of 57
Bad quality control and inadequate warranty support fm Epson
philatx, B&H Photo
2 September 2015
Excerpt: Can't judge functionality yet as thing wouldn't work right out the box. User Guides didn't help diagnose issue, and I spent hours online trying to research and rectify the issue with a brand new scanner.
Summary: Don't buy this scanner. I bought the scanner refurbished, and after following the instructions, I plugged in the scanner, and got a flashing error light. If this scanner was refurbished, it obviously wasn't checked to make sure that it functions. Don't buy this scanner--it's a piece of garbage.
Excerpt: Received Perfection v550 last week and spent a most frustrating weekend trying to install its software. I could never get beyond 10% on the installation proress bar as a "setup Error' notice would pop up. Oddly enough when I clicked to close the notice, installtion would continue.
I opened the scanner and it worked great for the first scan
19 March 2015
Summary: I guess me and the 20 other people who have rated it this low are the ones who are getting the lemon passed around. I opened the scanner and it worked great for the first scan, then as soon as I opened the tray and moved the negatives, it started giving me a "does not connect to scanner" error.