Summary: Purchased a new epson V370 from Staples while travelling in Florida. I attempted to load the software on my MacBook and my P.C. laptop computers, neither one worked. Since I was travelling and not wanting a problem on return to Canada, I returned my purchase to Staples for a refund. I like Epson products and am disappointed that I could not get to use this scanner during my trip. I will get another one when I return home.
Summary: I am simply elated with the operation of this scanner. I can scan up to 4 slides at a time, and the neat thing is that each slide automatically scans to a separate file. My previous scanner (a different make) put all 3 slides into a single file which meant a lot of editing to single out the slides.
Summary: I bought this to replace an HP scanner that worked fine under WXP, but wouldn't function under W7 (no driver available). When I installed it MS Office 365 stopped working. Turns out the ABBYY software conflicts with 365. Removed ABBY & office works fine. Other software with scanner is NOT user friendly; takes multiple steps to get a preview of different scans. Picture scans are fine, but again, multiple steps needed. Wouldn't buy again.
Summary: Hey Epson you rock!!! Purchased the V370 and can only say what a great product!!! I was having compatibility problems with my "all-in-one" and decided to go with your product. I installed the software and got started with no problems, one of the easiest pieces of equipment that I have ever used. . .results are wonderful!!! I can now keep up to date on my family scrap book thanks to you!!!
Summary: Installation quick & simple IF you want it to do what it does without any customization. Just wanted to make some basic simple changes but was unable to do this. Documentation is scanty; error messages are terse and NOT helpful. I would not recommend this product.