Summary: Have you ever bought something that is intuitive and easy to use, yet provides superior results? Well, this scanner isn't it. I has left a really bad after taste. The good; Easy to use, full auto mode with color correction does a pretty good job removing dust and restoring color in most instances.
Excerpt: Difficult to install (the included disk did not contain the necessary software, and I had to serach for the drivers online). The manual is extremely un-helpful, and I had to spend an hour on the phone with a tech guy to learn how to perform a very basic function. Would not recommend this scanner.
Summary: AS DELIVERED INSTAL CD WAS NOT COMPATIBLE WITH OSX 10.9.1 DOWNLOADING UPDATE FROM THE INTERNET WAS A BEAR, AND STILL NOT FULLY FUNCTIONAL. SIMPLE COPYING IS SLOW, SLOW, SLOW! (3 TIMES AS LONG AS MY OLD CANON) HELP CENTER WAS INCOMPREHENSIBLE - BACKGROUND NOISE AND CHATTER SOUNDED LIKE AN INDIAN...
Summary: very disappointed in this product. (for mac) the provided drivers didn't work. understandable with Mavericks out for a few months. located and downloaded the new drivers/software. much of the listed functionality under mountain lion and such doesn't work.