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6.7 out of 10

Epson Perfection 4990 Photo

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Reviews and Problems with Epson Perfection 4990 Photo

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Overall 2

a disaster

Wels Musgrave, Amazon
17 October 2007
  • Summary: After two weeks of trying to implement e-mail instructions from Epson, this scanner still refused to work. I returned it to seller and was informed it was phased out by Epson. Good! Now no one else will suffer the frustrations of trying to get this scanner to operate.
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Overall 2

Watch out for film deposits under the glass!

Richard K. Yamauchi, Amazon
23 February 2006
  • Summary: My six months old 4990 has a noticeable film deposits under the glass. The glass was clear when I bought it. Apparently other owners of the 4990 have had identicle problems (discussions at howtofixcomputers.com). Epson will clean it for free if the 4990 is still under warranty, but this is not a one time problem, but a continuous one (you have to pay Epson to clean the glass after warranty expires).
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