Summary: I kept getting Red and Green lines on my scanned images. I went to Help online and there was a section on how to clean the scan "glass" to remove dust and such. Only problem is the path the the picture feeds through to scan is a clear plastic sheet and it already had scratched on it. Can't clean those. Now if you didn't have the lines: The APF is GREAT and the few I did try running through it went through straight, no jams.
Summary: I brought this through Amazon. It was difficult to use. The software is not very intuitive. It was shipped with Elements 2.0, which is obsolete. The scans were unsatisfactory. After trying to get this machine to work, I gave up and returned it to Amazon. I have since bought the Canoscan 8600F from Amazon. It is a great product, and includes the current version of Elements, 4.0.
Summary: I bought this product despite mixed reviews because my mom has been very happy with the more expensive Epson Perfection 4990 scanner. I unpacked the unit and was generally happy with the look and feel. Scanning a print worked fine. However despite multiple attempts the scanner would not scan slides for me. The first attempt resulted in images that had no correlation with the slides, just a lot of noisy pixels.
Summary: The Epson 4490 scanner I got is slow, too slow to use! I have not seen a comment about this in any of the other reviews, but I installed this scanner on three different computers (two Dells, one HP, each with P IV processors of > 2.8 GHz, > 1 GB RAM), with the Epson software from the accompanying CD and with the latest driver downloaded from the Epson web site, and scanning four 35 mm slides takes at best about 12-13 minutes, and at worst, longer than I could wait (> 30...
Excerpt: ...sostituito con lo scanner della Epson Perfection 4490 Office. Dopo circa un mese di utilizzo, devo dire che non sono molto soddisfatta del cambio effettuato. Il mio scanner precedente scannerizzava più fogli alla volta, mentre questo ne scansiona uno per volta. Io svolgo un lavoro che comporta la scansione di più documenti al giorno, minimo una trentina, e quasi tutti sono composti da più fogli, per non parlare dei papiri composti da cinquanta e più ...
Pros: leggero e poco ingombrante
Cons: rumoroso e supersensibile ai fogli non perfettamente "stirati"