Summary: I know it was used but I expexted it to function for at least 6 months. I am marking this site down as I'll never buy from this dealer again. The unit was stripped of everything but the power adapter and croaked after a very short time
Summary: I have owned mine for several years and am pleased with it. It's still hard to believe that you can get this kind of quality for the price - I believe it's cheaper now than when I bought mine. I scan everything from book pages, B&W and color prints, and negatives, to transparencies, and it does a great job.
Summary: I am not a computer savvy user, and dread buying any computer gear. This scanner was a blessed exception to the usual dead computer gear. It did not seem to start out well. The scanner was used, came with NO instructions, NO cables, and NO software. And I had NO TROUBLE AT ALL! The EPSON website had the software for easy download, the cables were no problem (I had one as it turns our, in a box of compujunk) and in less than 5 minutes the scanner was working perfectly.
Summary: Pro: Handles 35 mm slides and negatives, and 120/220 medium format negatives and unmounted transparencies. Test scans of B&W negatives looked great. Quick response to my installation issues from Epson tech support. Painfully simple solution, the kind I'd kick myself for not thinking about on any other day. Cons: Not a con of the scanner, really - setup was complicated because I have a damaged USB connector on my rear I/O panel, and didn't know it.
Summary: This scanner is perfect for me. I have a lot of negatives and slides from different formats, but not a lot of knowledge of scanning. It is easy and relatively quick. The color correcting programs are also easy. Strongly recommend it.
Summary: I used this scanner for over two years without as much as a hickup, it was much better than the huge HP flatbed I had before. Then I reimaged my HD, reloaded XP (the same I had before)and updated to SP2 from the microsoft website. The packaged software "Epson Scan" no longer functions. I scan using the copy utility but nothing else. Their support site led me through the same routine many times, removing, re-installing, direct connect over and over again.
Summary: Bought this refurbished from the Epson website. It worked fine for about a year (light use), then whammo, one fine morning the pulley mechanism failed. A well conceived device but poorly manufactured.
Summary: the problem with all epson home scanners are they are made chaeaply... they work fine till one day you turn it on and you get the flashing red light. cancel cristmas the scanner is dead. had this happen with a 3170 and 4180. no warning just quits. but when they work they are great. I took both of these scanners apart and they are built identical to each other. so im asuming the only difference is in the circuitry. as far as working colors are good but ive seen better.