Summary: Having never owned a scanner I'm am quite impressed with the quick and beautiful job this thing does of putting my old photos into the computer. But the bundled software really leaves alot to be desired. A really elegant piece of software is usually immediatly comfortable and intuitive.
Summary: Expected it to work with USB 2.0, so ordered USB 2.0 PCI card when I ordered the Scanner. When the scanner was delivered and tried out, I found it did not support USB 2.0 on the Mac...It states this on the box, but nowhere did I see that it was not supported when I ordered it.
Summary: I bought this in the hopes I could retire my HP Photosmart S20, a 2400dpi film scanner. With 35mm film the 3170's results are quite a bit worse than the S20--I'd say the 3170 scan is even lower in sharpness and overall quality than the S20 at 1200dpi.
Scanner good...company bad, really bad, did I say how bad...
no name "no name", Amazon
21 July 2004
Summary: Scanner works great. Great quality and so far, I have not found any downside to the scanner. So why only 3 stars? I'm giving it 3 stars because the Customer Service for Epson really blows! Even though the scanner does a good job, when I received it, it had finger/palm prints UNDER the scanner glass.
Summary: I just boxed up my Epson 3170 to send it back. I had it one day, during which time I was able to coax some very nice scans from some old color negatives. I say "coax" because my unit quickly developed a problem where it would intermittently emit a high-pitched squeal and the red trouble light would...
Summary: I loved the scanner as of the moment it came out of the box. Great quality scans and friendly software. Unfortunately, when I started scanning pictures with a great deal of light colours, I noticed black dots in the same place on all scans.
Summary: Bought a 3170 in 12/04. Hardware works as advertized. However, could Not scan pictures larger than 4" x 5" at dpi greater than 1200. Sent E-mails to Epson, used their hard to find E-mail/Tech support form.