Summary: Epson has continued with great support on this professional grade scanner. Everything up to Win 7 32/64 bit has driver downloads at Epson from Win98 to Win 7, Mac, and there is even links to Linux 4 versions of Perfection 3170 drivers by Epson, although they say they do not support. For those who say this scanner is slow, this scanner has a real optical resolution (not interpolated) of 3200x6400. That's about the highest resolution offered to consumers.
Summary: I have used this scanner for over 3 years now and love it. It has never given me any trouble. The quality of the scans are very good. The software it comes with is also great. As far as being slow, Mine isn't. Not any slower than any other scanner I have had or currently have. In fact, unless you have the DPI setting maxed out, it is very fast.
Summary: EPSB11B161011 Perfection 3170 Photo Scanner, 3200x6400dpi Excellent workhorse for all scanning tasks. I've used mine for documents, pictures, slides and negatives with great results. The color correction in most cases provides better scanned images than the original, although there are some cases where the features need to be turned off. The included PaperPort software (version 8) was very good, but did not recognize Windows folders.
Summary: Buy this scanner. Sure it's not the latest model, but it is half the price and the sensitivity and resolution are as good as models costing a lot more! You can toss the scanning software. Use the software that came with your photo application like Adobe PhotoShop or PaintShop Pro or whatever. The Epson software is OK but other apps are easier to use. We scan a lot of negatives and slides. This scanner works great and the resulting scans are great.
Summary: while this scanner claims to be compatible with mac os x (i tried to use the scanner with both 10.3.8 and 10.3.9), it absolutely does not work. when i downloaded new drivers for it from the epson website (while using 10.3.9) it caused an unknown program to run all the time--it was epson smart panel--and i had to buy norton disk doctor software to fix it. the software can cause, in the words of the norton disk doctor, "major problems" on your hard drive.
Summary: I am very satisfied with this scanner. I just upgraded it from a 4 year old Canon which doesn't compare with this one in any way (I just got a new printer from Canon too, which I hate). I had absolutely no problem hooking this up, installing the software and getting it to work, and using this to scan slides, photos and make photo copies. I haven't found the Epson software buggy at all, as some other people have commented.