Summary: I own the HP 5500C and it's been a pain since day one. It jams on nearly every photo. So far I haven't had a single jam from the EPSON. It's mechanism is more solid than the HP and it autodetects and crops the photos correctly unlike the HP.
Summary: I've scanned about 1,600 pictures with mine, so far. I've had perhaps 5 jams in total, none of which damaged any pictures, and all of which were caused by me trying to get too many pictures in the hopper. The scanner is fast and as "plug & play" as any device I've ever used with a computer.
Summary: Most of the features are as expressed in the other reviews. I have encountered a couple of annoying issues, though. There is a conflict with the supplied software and my Nikon Coolscan software - as yet unresolved.
Great for batch scanning - except for the constant jams!
14 May 2005
Summary: I have thousands of prints on all manner of different papers. This feeder rarely makes it for more than ten photos before it jams. Still, the scanner and the software are very easy to use, and the software saves each image with an individual file name.
Summary: Interesting, though I like this scanner, I don't rate it quite as highly as others. I didn't have much luck loading more than 8 pictures at a time without the automatic feeder jamming. On further testing however, I realized I wasn't loading the pictures exactly the way the scanner directed.
Summary: Cropping issues: Any time you manually place a photo on the glass of a scanner, your placement is likely to be rotated slightly. My Canon LIDE 20 software addresses this conservatively, cropping none of the photo, sometimes resulting in a thin wedge of white at the edges.