Reviews and Problems with Epson Expression 10000XL- Graphic Arts
Showing 1-10 of 14
Excellent if not for slight streaking
4 weeks ago
Summary: Great workhorse, hi-res large-format scanner, but mine started showing subtle streaks after nine months of use. It could be dirt getting inside the scanner, but it's completely sealed so I'm not sure how that would happen. Epson tech support had me reset some things, but that made no difference. Works well with Mac, but there's no PS plug-in for Adobe CC, so I use the Epson Pro software which is fine. I'm an illustrator and use this for hi-res scans.
Summary: This scanner is awesome. It is spendy but considering that it is a wide format, I really dont think you could find anything better than this. The only problem is that the glass scratches easily so make sure you are extra careful when using it.
Summary: Very fast, reliable scanner for our office...as it should be for $2k. Co-worker who scanned photos and negs for a living said it was very quick and quite for it's size and resolution. Would buy again if need to. Fire-wire a big plus. Be sure to have dedicated space for this, about a 26in x 20in footprint.
Summary: We have used Epson scanners for a long time in production, so I thought I knew what to expect (only larger). I wasn't disappointed. This is an excellent scanner. Installation and setup were fast and easy. Scanning, likewise, is easy and fast, and the quality is excellent.
very satisfied with my Epson Expression 10000XL Graphic Arts Scanner
7 November 2009
Summary: I bought the Epson Expression 10000XL Graphic Arts Scanner to archive my large format photographs from my long ago modeling years and to use it for future graphic arts projects. I have a G4 Mac with no USB port and I need to be able to use it on Photoshop 6 on an even older G4 Mac. I was concerned that this model did not have Silverfast 2 software because I read it was invaluable especially for dust removal.
Summary: I've used a 1640XL for years. It is having problems and I decided to upgrade to the 10000XL. I found 2 main problems with this scanner. The first has to do with the quality of the scan. The 10000XL introduces some darkening that is apparent in the white areas of the scanned image. I don't know how to say this better. It looks like there is a dirty film on the glass, but there isn't.
Summary: Forward: I wrote this review when I was in the middle of a large scan job, and literally the moment I posted it, I started having problems with the scanner. A light band was being scanned through the length of the scan, and I had to stitch together my final scans as a work around for the project. I pulled my review from amazon within 10 minutes and waited until I had something to report. I contacted Epson via their support page, and had a response the same day.
Summary: I ordered this professional scanner for a specific need, which it will fill well, but due to pressure of work cannot at this time explore all its other features. The need I had includes being able to remove the lid, or cover, and lay large matted works (which cannot be unmatted) over the capture area. The machine is designed to do this, and I was able to verify this by talking to phone support.
Summary: I found the scanner to be packaged well and delivered safely. It worked from the second I plugged it in. One feature I like is that the cover stays open when you lift it and it expands so that thicker items can be placed on the screen. The 17" wide screen makes scanning large paintings as composites a piece of cake. I was surprised that it takes so long to scan at high resolutions though. Something I did not know when I bought it.