Summary: Just spent about one hour on tech support with Dymo support. Apparently there is a know issue with the scanner not working well/at all on USB 3 ports. Unfortunately, the Microsoft Surface I use has only one USB port, which happens to be USB 3.0. Even utilizing a port expander (which is USB 1 & 2), the scanner is never recognized. It worked well on a Windows 7 Pro x64 PC. The only issue I had was an annoyance with the scanning output to MS Outlook 2010.
Seems like a good tool but not Windows 8 compliant
2 January 2014
Summary: Disappointed. The website led me to believe that this scanner was Windows 8 compliant but after testing it I found out it is not. Tech support has no idea when the drivers or firmware will be updated. For now I will use this on a Windows 7, 32 bit machine. Hopefully the Win 8.1, 64 bit driver will be available soon.
Caveat Emptor -- please think carefully before buying this product
31 October 2012
Summary: Cardscan 800c used on Mac OS X 10.8 The cardscanner itself is an exceptional product, and I have been using it for around 2 years now. I am a salesman, and the ability to scan all of my cards into my Mac and quickly and easily search for contacts digitally has greatly increased my productivity. Both the initial scan, and subsequent searches are quick and accurate.
Executive CardScan Review - Nice, but NOT Highly Accurate
4 January 2009
Summary: I would have thought by now that current OCR software would make reading business cards fairly accurate and reliable. I am the President of a company and expect to be able to quickly enter business cards without having to spend a lot of time reviewing for accuracy. However, I have to make modifications to scanned cards about 50% of the time which arguably defeats having the device. A quick typist could enter just as fast.
Summary: The scanner was larger than I expected and is flimsy with a bulky adaptor. The main problem is software; it's buggy, not intuitive (Ctr-X is "cut" and "Ctr-V" is "paste"), it is also slow to load the database once you get to about 200 cards. On my NT, some screens did not display properly. Set up of sync with Outlook was way too complicated; it is also not possible to sync with Outlook AND Palm; you have to chose one or the other.