Summary: I bought this a few months ago. The scanner works fine and on the whole the product seems useful, BUT, the program keeps asking me to register and each time I start the computer. The big joke is I have tried to call tech support about 6 times and the hold times are over 20minutes. The message states that they have more calling volume than usual and the hold times are extensive. This happens every time I call. Hire more people! I still have not solved this problem.
Difficult to use, outdated piece of office equipment
t gorey "teddy", Amazon
21 June 2014
Summary: This was a difficult, time-consuming and inefficient piece of office equipment, both inputting the data and in using it. I know other people who did use it, but there was nothing better at the time and I'm sure that the manufacturer updated it.
Bring back the CardScan 60........the OLD scanner worked better with OUTLOOK
James D. Rubins, Amazon
4 July 2013
Summary: I bought (and now will return) the Version 9 of this program. It does have an "add in" for Microsoft Outlook but the scans are not nearly as clear as the old hardware/software combination. The Model 60 will only work on 32-bit versions of Windows and MS Outlook so nothing in the modern world. This scanner is good using its proprietary software but I am locked into OUTLOOK at work and the conversion to formats readable by outlook do NOT go smoothly.
Cardscan Discontinues At Your Service without ANY customer notice
Carol Ackerman, Amazon
2 January 2012
Summary: I have used Cardscan for almost ten years. More importantly, I have recommended it to countless clients and have used it exclusively at PGA Tournament events, DESPITE the poor customer service. As I travel frequently, I have come to depend on the 'At Your Service' database backup invaluable. Imagine my amazement and disgust to try to access AtYourService this weekend only to be greeted with a 'We have decided to discontinue this service effective 12.21.11'.
Summary: I bought the Cardscan V7 a year ago, now I tried to buy upgrade parts. the Dynmo web site is so poor, they do not service it at all. Customer support and feedback is an afterthought. I bought the Blackberry connector so that my scanned cards would go into my Blackberry directly without Outlook. The web site crashed many times trying to even look at the product, then after my trying 10 different routes to buy it, it finally allowed me to view the product for sale.
Summary: I just installed the Card Scan Executive for my division and am finding discrepencies between the card and the scan image about 30% of the time. As a result, it is necessary to check each scan for errors, which was an unpleasant surprise. Although it is still faster than typing all of the information in yourself, the system is certainly not flawless.
Summary: But once it arrived I could not and cannot get it to register. So, looks good but it will not work. The product information indicates you can call them to activate the code, but no-one was available. No e-mail response. Nothing. I am hoping they will sort this out but at present its a piece of kit that is worthless.
Summary: Wichtig für uns war, dass die Infos zwischen Dyno, Excel und Outlook beliebig hin- und herschiebbar sind. Das ist nicht gegeben. Schade. Noch schlimmer ist allerdings, dass dieses ansonsten gar nicht so schlecht Gerät von einer Firma Techboost-DE verkauft wird, eine unprofessionelle Firma. Rücksendung? Garantie? Service? Wohl alles Fremdwörter für diese in England ansässige Firma. Die ignorieren schlichtweg alle Emails, Rücksende-Anfagen, Rechte von Kunden.