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Cardscan-executive.1143830
6.8 out of 10

Dymo CardScan Executive

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Reviews and Problems with Dymo CardScan Executive

Showing 1-10 of 34
Overall 2
2.0

I purchased this product specifically for the feature of being ...

Mark A Fogel, Amazon
22 January 2015
  • Summary: I purchased this product specifically for the feature of being able to sync my scanned cards with the mobile app. I pay an extra annual subscription for this service. This syncing feature does NOT work (I tried on 2 different laptops (Mac and Windows), using 3 different browsers. Tech Support at Cardscan (CircleBack Corp) has no idea how to fix it, and now no longer bothers to respond the email requests for assistance.
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Overall 2
2.0

Bad Outlook support

Magnus Gafvert, Amazon
20 March 2014
  • Summary: I was extremely disappointed to discover after my purchase that this unit does not support Outlook 2013. The Outlook integration was the differentiating feature that lead to my purchase. I find it quite dishonest by Dymo to highlight the Outlook support in the product description, but not be clear about this very important limitation.
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Overall 2
2.0

CAN NOT ACTIVATE MY CARDSCAN EXECUTIVE

Donald M. Vories, Amazon
25 February 2014
  • Summary: I SHOULD HAVE LISTENED TO THE FIRST COMMENT FROM RODYA... I AM HAVING THE SAME PROBLEM AND NO TIME TO SPEND HOURS ON CUSTOMER SUPPORT... I WILL SEND BACK THIS CARD SCAN AND JUST DO WITH OUT... PAST CARDSCANS WERE GREAT, I NEEDED TO UPGRADE (OR DOWNGRADE IN THIS INSTANCE) BECAUSE I HAVE SWITCHED OVER THE APPLE AND THEY DON'T INTERCHANGE....YES LOVELY, BUT WHAT HE/SHE SAID IN THE LAST PARAGRAPH IS CERTAINLY CORRECT...
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Overall 2
2.0

DOES NOT SUPPORT OUTLOOK 64Bit

PR & JR, Amazon
13 February 2014
  • Summary: This product will not work with Outlook 64 bit, DYMO suggests you downgrade to the 32 bit version! There is not a fix, upgrade or software revision to solve this problem. They suggest you use their contact software, then export to a vcard and then import into Outlook. This will loose the image of the card, The instructions and DYMO brochure do not mention the 64 bit issue. Only after installing software and trying to scan a card to outlook do you get the error message.
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Overall 2
2.0

Unusable

Rhoda S Kriesel "Rhodak", Amazon
29 January 2014
  • Summary: Nice, used unit. Disc with software dated 2008, and could load easily. Could not activate since I didn't have serial # for software - called CardScan and they gave me two different serial numbers - neither one worked. They need to solve the problem ASAP or I return the unit. Not good - and has taken up too much of my time for a simple order.
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Overall 2
2.0

New? Nope used.

Dan Klein, Amazon
15 November 2013
  • Summary: Was listed as new, received a used product. I know it was used because the previous owners registration print out was in the box!
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Overall 2
2.0

won't register, no support, can't use it, it's going back

Scott F. Hall, Amazon
23 August 2013
  • Summary: bought this thing to replace a CardScan that stopped working a few months ago ( half-accepted a card, then jammed). needed it for a weekend dedicated to paperwork and importing a few hundred cards. installation worked ok, but couldn't register it. wouldn't complete the process, just hung there after plugging in the PIN. Option to activate by phone suggested to call but left no number.
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Overall 2
2.0

Not compatible with Outlook 2013

SR, Amazon
16 July 2013
  • Summary: You have two choices: Outlook add-in or their software. Neither is compatible. Windows 8 was released in October 2012, and by now, you think there would have been a plug-in or upgrade. Disappointing.
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Overall 2
2.0

DYMO needs to make Cardcsan worth buying new versions from them.

bohausa74hg, Ebay
7 June 2013
  • Summary: Cardscan ver 9.0 isn't as good as the older ver by Cardscan, ver 8.05 and this scanner, nice looking but by now, DYMO shopuld have developed a scanner that scans both sides of a business card - most write notes on cartd backs.
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  • See Product at eBay ($103.57)
Overall 2
2.0

Don't buy this if you plan to transfer contacts to Act!

Cary Miller, Amazon
24 May 2013
  • Summary: I am having nothing but problems with this. Old Dymo products were great, but this is horrible. I wasted every cent I spent on this.
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