Summary: I'm very happy with the time it took to get the scanner. It was packaged well and ready to plug in The scanner is not as simple to use as it should be or advertised. I have a situation where I work for a large company but own my own office. I don't have access to my company server, so therefore I can not set up this scanner without a serious amount of time with my IT dept. This isn't explained in the marketing materials.
Summary: The email can be non-intuitive to setup. You need to make at least 1 user account. Then you can edit account properties to setup a standard smtp server using a login and password. Also, the feed problems are likely caused by the single/multiple feed selector switch being in the wrong position. I've deployed 6 of these across a variety of environments and they are all excellent. The first one I deployed was about 5 years ago. The page count on it currently exceeds 100k.
Summary: I'm in the process of shopping around for a new scanner. Our Cannon has been in service (sort of) for a little over 18 months and in spite of having been replaced entirely by Cannon, it's still a Lemon. I'd like to take a brief moment and say that Cannon has actually provided some of the best technical and customer support of any company I've encountered. Unfortunately, all the polish in the world can't turn a turd into something you'd like to be seen holding onto.
Network destinations are difficult to configure, unit stopped powering on after a couple days
23 February 2013
Summary: I was looking for a network scanner that I could place anywhere in my home to scan and organize my documents. I was willing to invest a fair amount of money, more than the average home user. But in the end, I found that more money did not necessarily give me a better scanner. Note that I'm an IT professional, so I have a fair amount of technical background to configure this complex scanner.
Summary: Very disappointing scanner for an office setting. After attempting for 3 days to feed multiple sheets into the scanner, it has a 0 percent success rate. Perhaps it would work at home for the occasional single sheet scan. But definitely poorly designed for any higher volume (even 2 to 3 pages). Thumbs down!
Great when it works, whcih is about 20% of the time
I. Armstrong, Amazon
9 July 2012
Summary: I've had this unit replaced twice now. In theory, this is an awesome product. When it's working, it very quickly scans large documents to a network location, which is great. The problem is that, most of the time, it suffers from multiple-feeds and paper jams. The paralegals in our office have resorted to single-page feeding this unit instead of putting a stack in and letting it run. I'm not sure who did the QA testing on this scanner.
Summary: My company paid such high cost to got this so call top model CANON FrontScan 300P to serve our paperless office. We hood its connection to our FTP server is Ok after a few steps on both side (300P and server). The scanning roller speed is quick, but it is sometimes double feed, and aways feed with whole documents (up to 12 pages at once). such as bank statement. It is the worstest than the one of two CANON D1180 we are use currently.