Conclusion: The scanner's problems with business cards and with both physical setup and software installation are enough to hold it back from achieving Best Buy status. However, the installation issues are one-time problems, and this device is highly capable in almost every other way. The speed, OCR accuracy, and ability to scan and save to searchable PDF format at top speed are all strong arguments in its favour.
Pros: Duplex (two-sided) scanning, Fast scanning to searchable PDF files, Impressive OCR capabilities
Cons: Setup and software installation issues, Slows down when auto-scanning in duplex, Not so good with business cards