Summary: I bought this scanner a few weeks ago and it never worked for me. I contacted Technical Support who determined that the scanner I had must have been a "manufacturer's defect." A replacement scanner was supposed to come from Canon the next day. The scanner did not arrive.
Summary: Let me start with what I consider the most important point: I HAVE YET TO EXPERIENCE ONE JAM OR MULTIPLE FEED. For years I've been putting off scanning the contents of binders I have collected. They are old. The stacks of binders are 5 feet tall, I'd guess several thousand pages.
Summary: This is the first scanner that I have ever owned. I purchased for my business to help alleviate some of the paperwork that we have to keep around the office. Its easy to use and works great. What else could you ask for?
Summary: I would rate this scanner highly for the simple reason it allowed me to install a Twain driver ONLY and then ran clean and smooth. I would knock off a star because the setup guide didn't say anything about removing a plastic shipping clip that blocked the pick rollers until I figured it out.
Summary: we have scanned piles and piles of old documents ... allowing us to purge bin after bin of files. it really is amazing how well it works ... a press of a button and page after page flies through this scanner. and it is pretty small with clean lines.
Summary: I use a very expensive scanner at work and this Canon one processes things faster than that one. The only negative I can say is it is a bit cumbersome in it's filing of the scan after it has scanned it. A few extra steps needed to make sure the document ends up where I want it.
Summary: I wanted a scanner that I could feed much larger stacks of paper through, and scan in duplex with the click of a mouse. I scanned a lot of docs closing out a family estate and I never even once fed this thing a stack of paper that it could not handle. The "U" paper path was really nice as well.
Summary: At first I had some problems and most of the software is of no value - wish it were better. However, the "Scan Direct" program is easy and simple to use and this will serve most of my purposes.