Summary: We have about a dozen canon scanners are very familiar with their products. This was advertised as new in box, but it was not. It was more likely an item that had been purchased and then returned or it was just used. It did not have the normal software and other items. First it only produces are 20 simplex images per minute when it supposed to do double this amount. It also consistently breaks down. It has a lift system that operates by a senor and it just doesn't work.
Summary: As other reviewers have pointed out, the machine does not have appropriate driver to support Windows Vista, Windows 7 and Mac OSX. I paid $2000+ for the machine. For a machine at that price range, you would expect the manufacturer to stand behind their product. Canon does a good job in supporting their cameras. Not for their scanners unfortunately.